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This document summarizes the state of available evidence regarding the impacts of legal services for immigrants. What is meant by “immigration legal services”? Immigration legal services provide guidance and representation to clients navigating the immigration process, such as visa applications (“change of status”) and green card applications (“adjustment of status”). Legal services providers guide their […]
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When working with newcomers, service providers often need to engage in conversations on sensitive and challenging topics. This guide accompanies Switchboard’s webinar and provides context and tips for calm, effective, and trauma-informed conversations with clients. Service providers regularly find themselves struggling to communicate matters out of their control to clients, who can feel disappointed that […]
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Webinar Overview: Collecting and using client feedback data is essential to strong program design and implementation. However, it can be difficult for newcomer service providers to do so effectively, particularly with limited resources. This webinar presented the basics of collecting and using client feedback. In addition to traditional data collection approaches such as surveys and […]
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An end-of-project learning meeting is a meeting, workshop, or other form of consultation that takes place at the end of a project or project cycle. Its goal is to reflect on successes and challenges and capture project learning to inform future programming. You can use this template as a guide when planning end-of-project learning meetings […]
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Affordable housing programs in the United States can be complex, especially for staff who support newcomers navigating these systems for the first time. This blog post provides an overview of key affordable housing programs, terminology, and eligibility requirements. Although every community operates differently, these concepts will help you assess client eligibility, make informed referrals, and […]
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Welcoming a youth into one’s home can feel overwhelming, and caregivers may be unsure where to start. This checklist is designed for service providers helping licensed foster parents (and caregivers in the licensing process) to welcome youth in the Unaccompanied Refugee Minor (URM) Program into their home. Providers can give caregivers this checklist to prepare […]
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As the refugee resettlement sector has experienced a decline in arrivals, and enrollments into Office of Refugee Resettlement (ORR) programs have reduced, service providers are thinking creatively about outreach. Engaging “overlooked” ORR-eligible populations can help providers meet program goals even when arrival numbers are low. This blog post will help you identify potentially eligible clients […]
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As a newcomer service provider, you may not always have enough bandwidth to effectively serve all your clients’ needs, or they may require specific support beyond your scope of work or expertise. In these situations, you will need to refer your clients to other colleagues, services, or agencies. This resource provides tips for making referrals […]
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Teen dating violence (TDV), sometimes called dating abuse or dating violence, refers to any pattern of behaviors used to gain or maintain power and control in a dating or romantic relationship between partners who are teenagers (between the ages of 12 and 20). TDV can happen in person or through technology and includes behaviors that […]
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Meaningful informed consent entails more than a participant’s signature on a consent form. The steps that we take for obtaining consent are crucial to safeguarding participants’ dignity, autonomy and well-being, especially when collecting data from vulnerable populations. This template is intended to serve as a starting point when developing a consent form for a research […]
