Resource Type: Tip Sheet

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Many employers face ongoing workforce shortages, while newcomer job seekers often struggle to access opportunities that align with their skills and experience. Strong employer partnerships help bridge this gap in a mutually beneficial way. This tip sheet offers five tips for taking a strategic, relationship-based approach to employer engagement and newcomer job placement: Do your […]

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As remote and hybrid services become standard, service providers need to approach virtual interactions with the same care they bring to in-person ones. This tip sheet offers five considerations for remote case management with newcomers: Choosing the right communication tool for each client and context Securing appropriate language interpretation and setting up for success Building […]

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This tip sheet gathers recurring questions from new RSS State Administers and distinguishes federal requirements from decisions that states may make based on program structure and community needs. Questions answered in this FAQ How may states use RSS funding? What employment outcomes should RSS support? Can RSS fund other services not explicitly mentioned in § […]

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The Program of Initial Resettlement (PIR) involves many post-arrival activities to support newcomers’ early integration in the U.S. Use this tip sheet to identify resources to begin in your work.

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This guide outlines key RCA rules, distinguishing which aspects are fixed by federal regulation and which areas allow state-level flexibility. This information is intended as a comprehensive reference for understanding where states can shape their RCA programs and where they must comply with uniform federal requirements. The guide covers critical topics including eligibility time limits, […]

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The Program of Initial Resettlement (PIR) requires resettlement providers to do several activities before a client arrives. Use this tip sheet to identify resources to support your pre-arrival work.

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Use this at-a-glance timeline to track every required service and deadline throughout a client’s Program of Initial Resettlement (PIR) service period. This handy reference is organized by milestone so you can quickly confirm what’s due and when, from pre-arrival housing prep through case closure. There’s a dedicated section on separated refugee children and minors to […]

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In housing programs for refugees and other newcomers, thoughtful engagement of volunteers and interns can expand capacity and enhance program delivery. The four strategies below can help you successfully partner with a “hidden workforce” of volunteers and interns to support newcomers in finding safe, stable housing.

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Professionals working with refugees and other newcomers are often driven by a strong sense of responsibility, but unrealistic expectations and unclear boundaries can lead to burnout and reduced effectiveness. Trauma-informed care (TIC) reminds us that client support and staff well-being are deeply interconnected. The four tips below offer guidance for maintaining empathy and clear professional […]

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Substance use concerns among newcomer youth in shared living environments require a thoughtful, non-clinical response that balances household stability with individual support. This tip sheet is designed for service providers and caregivers supporting newcomer youth in foster homes, group homes, independent living settings, or other communal placements. The resource walks through six practical steps: setting […]