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This blog post describes innovations potentially relevant to service providers that were shared at the 2026 International Refugee and Migration Health Conference, held annually by the Society of Refugee Healthcare Providers. Formerly the North American Refugee Health Conference, it draws providers, researchers, policymakers, and advocates working in refugee and immigrant health to share the latest […]
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Refugees and other newcomers may be less likely to access preventative health care, which includes eye care. As a service provider, you play a key role in educating newcomers about the importance of eye care and assisting them in scheduling appointments. This blog post reviews why eye care matters for newcomers, key information about vision […]
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This checklist is designed to support refugee service providers in collaborating with health care providers to facilitate newcomers’ health care access. It is meant as a starting point, not a comprehensive list. Feel free to change or add items as necessary. Note that this checklist is not a compliance tool for any specific grant or program; always reference your grant agreement and terms for specific program requirements. For […]
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Helping newcomer clients navigate health care, including health care bills, is an essential and challenging task for many caseworkers. This blog post covers two ways you can help your clients with health care bills: preventing unnecessary bills from being sent and guiding them through the steps to take after a bill comes. Key Points Make […]
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Helping newcomer clients navigate the U.S. health care system is both practical and important. This blog breaks down the five types of care, offers guidance on when to direct clients to each one, and includes client-facing resources to help newcomers orient themselves. For refugees and other newcomers, the U.S. health care system may look different […]
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Immunizations (also called vaccinations) can help keep communities safe and healthy, especially with the changing of seasons. As we move into the winter months, respiratory illnesses like flu, COVID-19, RSV, and pneumonia become more common. The following blog post contains answers to six questions on common illnesses and vaccines for this time of year. As […]
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Refugee and newcomer clients face a wide range of stressors that can contribute to crises before and during their resettlement, yet service providers are not always trained or licensed to respond to mental or physical health crises. This guide shares recommendations for non-clinical service providers to offer health crisis management to clients. Content warning: This […]
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The Society of Refugee Healthcare Providers organizes the International Refugee & Migration Health Conference (IRMHC), which is the largest refugee health conference globally. Annually, IRMHC brings together health care professionals, resettlement and service providers, researchers, community members, students, policy makers, and public health professionals. The 2025 IRMHC was hosted in Halifax, Nova Scotia, Canada, and […]
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Writing Health Case Notes: Recommendations for Service Providers This information guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, builds on Switchboard’s guide Creating High-Quality Case Management Documentation. You will learn the difference between health case notes and case management notes, the elements of a health case note, and storage and […]
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Mental health services in the United States can be challenging to access and navigate for many individuals. For refugees and newcomers, these challenges are often compounded by additional barriers related to language, stigma, and the stressors of displacement and resettlement. While there are no easy one-size-fits-all solutions, there are meaningful ways you can support clients […]
