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As Fiscal Year 2027 brings major changes to Refugee Support Services (RSS), state administrators face new decisions about how their programs run. This guide explains the RSS operating models, how subrecipients are selected and reimbursed, and which services are allowable under federal guidelines. It also covers what the end of RSS set-aside funding means for […]

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Newcomers’ housing challenges reflect the ongoing housing crisis in the United States. Newcomers to the U.S. enter a housing system that is already lacking affordable housing and burdening renters with high costs, leading many refugee clients to face a risk of homelessness. Shelters and emergency housing can offer a critical bridge to stability during a […]

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Periods of political instability, political violence, human rights violations, displacement, and economic hardship in Guinea means that Guinean unaccompanied refugee minors (URMs) may have experienced significant disruptions before arriving in the United States. URMs may have been exposed to violence, insecurity, food insecurity, disrupted education, or other adverse experiences that can affect emotional well-being and […]

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Receiving grant funding for the first time is exciting, but it comes with real responsibilities. This guide walks ethnic community-based organizations (ECBOs) through building compliant grants management systems. Inside, you’ll find guidance on: How payments and reporting differ across government grants, foundation grants, and subgrants Setting up grant tracking systems, from folders and spreadsheets to […]

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Data and evidence are useful tools when planning interventions to support refugee and newcomer clients. This information can help set you up for success by supporting informed decisions about how to allocate limited resources. Without a clear understanding of how these concepts differ and where they fit into the project design cycle, however, the process […]

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Supporting newcomers with disabilities requires understanding both the resettlement process and the disability-related systems and services available in the United States. This information guide offers foundational information for providers who help support newcomers with disabilities in navigating rights, services, and community resources in the United States. The guide explains disability rights, accommodations, and services. It […]

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For most resettled refugees, the next steps in their immigration process are explained during cultural orientation. But many newcomers may still feel overwhelmed or uncertain about the process. This guide is designed to support refugee service providers—including caseworkers, managers, and others who work closely with Office of Refugee Resettlement (ORR)-eligible individuals—in strengthening their everyday processes […]

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Supporting unaccompanied refugee minors (URMs) often involves helping foster parents navigate disagreements around household expectations, school requirements, and increasing independence. For refugee foster parents, these conversations are further shaped by cultural differences as refugee youth adapt to life in a new country. Though some foster parents may share aspects of a refugee youth’s cultural background […]

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Digital technologies are reshaping how refugee services are organized and delivered across the United States. Service providers are increasingly working in hybrid arrangements, engaging clients through virtual platforms, and beginning to explore artificial intelligence (AI) tools in their daily practice. These shifts offer new opportunities to extend reach and improve efficiency, while raising critical questions […]

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The Annual Survey of Refugee Service Providers (ASRSP) Pilot surveyed 346 refugee service providers across the U.S. in January 2025 to capture insights into their professional experiences, well-being, and working conditions. This report highlights key findings on burnout, mental health, direct service delivery, workplace safety, and organizational conditions, alongside actionable insights and Switchboard resources for […]