Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Answering FAQs on Tuberculosis (TB): A Resource for Providers
Do you get questions from clients about tuberculosis? This blog post provides language you can use to give an overview of TB to your clients and respond to frequently asked questions they may raise. Switchboard has also partnered with Settle In to share this information via the Settle In website in Ukrainian, Dari, and Spanish.…
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Do you get questions from clients about tuberculosis? This blog post provides language you can use to give an overview of TB to your clients and respond to frequently asked questions they may raise. Switchboard has also partnered with Settle In to share this information via the Settle In website in Ukrainian, Dari, and Spanish.…
- Switchboard
This blog is for state-level actors and service providers, particularly those navigating transitions in the administration of refugee services. It explores strategies for managing change, preserving service continuity, and building organizational readiness, drawing on Switchboard’s recent conversations with several states who have successfully worked through challenging transitions. State Refugee Programs and Change Management As with…
- Switchboard
This trauma-informed blog post provides practical strategies for service providers supporting forcibly displaced clients through program disruptions, emphasizing safety, transparency, collaboration, and respect for clients’ varied backgrounds and experiences. It outlines specific approaches for managing transitions—from preparing clients in advance to ensuring continuity of care—while acknowledging the emotional toll on both clients and staff. This…
- Switchboard
A community advisory board (CAB) is a group of individuals from a specific community who come together to provide guidance, feedback, and support to organizations, projects, or initiatives impacting their community. CABs are often useful in health care, education, research, and community development projects to ensure that the voices of community members are heard and…
- Boston College
This blog showcases how 360° virtual reality (VR) videos are transforming refugee resettlement services in Seattle, Dallas, and Sacramento. With support from Switchboard’s Emerging Technologies Team providers have created immersive experiences that help newcomers navigate education systems, transportation, and community resources before encountering them in real life—building confidence while improving service delivery outcomes. Why Immersive…
- Switchboard
This blog post is Part 1 of our two-part series on workplace rights for newcomers. In this post, we debunk some common employment-related myths about newcomers and underscore accurate facts. For example, it’s a fact that newcomers can begin working while waiting for their Social Security number; newcomers can choose which valid documents to present…
- Switchboard