Switchboard is a training and technical assistance project helping to build capacity in resettlement services across the U.S.

We offer tools and training to service providers, newcomers, state agencies, and local communities to strengthen support for newcomers and promote integration.

Switchboard offers an online resource library, learning opportunities, research, and personalized technical assistance covering a range of topics related to the newcomer experience. In addition, we provide trusted information for newcomers through Settle In and for community members through the Switchboard Community Support Line. Switchboard is implemented by the International Rescue Committee (IRC).

Learn more about Switchboard’s history, mission, and goals by watching this short video.

Our Impact

Every year, we field hundreds of requests, for technical assistance, offer dozens of free webinars, and support thousands of service providers.

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technical assistance requests

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training sessions

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practical learning resources

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 newsletter subscribers

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annual website users

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learners annually through webinars, courses, and other learning opportunities

Our Partners

We partner with experts in refugee services who share Switchboard’s goal of delivering high-quality training and assistance.