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Program data can help us make informed decisions about the services we deliver. However, to be useful, data needs to be of good quality (relevant, valid, accurate, complete, and timely) and processes must be in place to regularly analyze and act upon this data and to feed learning back into program design and service delivery. […]
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A logic model is a tool that visually depicts the rationale behind an intervention. Logic models show how the activities you plan to implement can lead to the changes you hope to see. This tipsheet introduces the two most common types of logic models used for project design in resettlement work, theories of change and […]
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Logical frameworks, known as logframes, are project design tools that help you clearly outline the data you plan to collect to measure the results of a project. While logframes are sometimes required for grant proposals, you can also use them to support internal learning by planning to collect data that best helps you understand whether […]
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A research/evaluation after-action learning review is a process of reflection (via meeting, workshop, or other form of consultation) at the end of a research or evaluation project. Its goal is to reflect not on the program or policy studied, but on the design and implementation of the research/evaluation project itself. Learning from these meetings is […]
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An end-of-project learning meeting is a meeting, workshop, or other form of consultation that takes place at the end of a project or project cycle. Its goal is to reflect on successes and challenges and capture project learning to inform future programming. You can use this template as a guide when planning end-of-project learning meetings […]
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Collecting high-quality data is essential in refugee service work, whether for client needs assessments, program evaluations, or organizational learning. But sometimes even well-intentioned surveys can unintentionally create stress, reduce trust, or compromise the accuracy of the data collected. Switchboard’s Trauma-Informed Survey Toolkit (TIST) was developed to help service providers design surveys that are safe, respectful, […]
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Data visualization is the process of presenting information using visuals such as plots, charts, and diagrams. The goal of data visualization is to help your audience understand the main message of your data without introducing additional clutter. In many cases, easy-to-read forms of visualization, such as bar and pie charts, are sufficient to present your […]
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In 2020, Episcopal Migration Ministries (EMM) launched a training and peer learning program to strengthen capacities of its subrecipients to collect and use data to measure results, guide program improvements, and inform overall decision making. This program delivers training that is practical and accessible for subrecipients and accounts for diversity across subrecipient capacity, characteristics, programming, […]
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This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on October 6, 2023 the training was delivered by Robert Reynoso, Qualitative Data Officer at the International Rescue Committee (IRC) and Adedoyin Celia Ojo, Client Engagement Program Officer at the IRC. […]
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This tool provides guidance for preparing your data for analysis; a process also known as “data cleaning.” It contains a spreadsheet and accompanying instructional document that walk through this process of preparing data for analysis step by step using a sample data set.
