Program data can help us make informed decisions about the services we deliver. However, to be useful, data needs to be of good quality (relevant, valid, accurate, complete, and timely) and processes must be in place to regularly analyze and act upon this data and to feed learning back into program design and service delivery. Switchboard is proposing eight monitoring and evaluation (M&E) standards that can help your program or organization ensure that quality data is collected and effectively used.
You can use this capacity assessment to determine your team’s or organization’s starting point, then apply the action planning tool to help you decide on and document next steps for improvement.
