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​​Understanding Haiti and the Journeys of Haitian Migrants” provides information about recent Haitian history, current country conditions, displacement challenges, and the experiences of Haitian nationals in the United States and other parts of the Americas. It aims to help U.S. resettlement agencies (RAs), local affiliates, service providers, and practitioners better understand and support Haitian ​​migrants, […]

This backgrounder provides information about recent Cuban history, current country conditions, displacement challenges, and the experiences of Cuban nationals in the United States and other parts of the Americas. It aims to help U.S. resettlement agencies (RAS), local affiliates, service providers, and practitioners better understand and support Cuban migrants, newcomers, and refugees in the United […]

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The Switchboard Confluence event this fall brought together technology innovators and refugee resettlement professionals to reimagine newcomer support through emerging technologies. This blog post recaps some of the Confluence’s highlights—exploring how ethical tech integration, from artificial intelligence (AI) storytelling initiatives to virtual case management solutions, is transforming refugee services. This blog also includes video links […]

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Switchboard has developed this toolkit in partnership with the Migration Policy Institute (MPI) to support public and private sector stakeholders involved in resettlement with conducting effective quarterly consultations (QCs). Those stakeholders include State Refugee Coordinators (SRCs), State Refugee Health Coordinators (SRHCs), national and local resettlement agency (RA) staff, ethnic community-based organizations (ECBOs), and others. After […]

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This blog post is based on research conducted by Lillie Hinkle, formerly Associate Policy Analyst at the Migration Policy Institute (MPI), to address the importance of meaningfully including lived experience in quarterly consultations. The findings and recommendations draw on insights shared in interviews with resettlement leaders who have lived experience of forced displacement and resettlement. […]

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Led by: Kevin Davis, Sr. Program Officer, Workforce Development IRC PE Guest speaker: Maria Sigalas, Sr. Program Officer, Financial Capabilities IRC PE   Episode overview: Finances are a primary concern for many newcomer families. However, newcomer women are often underrepresented in many economic empowerment and financial inclusion programs offered by refugee service providers. What are […]

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This blog post offers practical guidance on supporting Ukrainian newcomers in accessing culturally appropriate food in the United States. It covers topics such as familiar foods, grocery shopping, and finding ingredients for traditional Ukrainian dishes. You will gain an understanding of how to assist Ukrainian newcomers in maintaining their culinary traditions while adapting to their […]

In this blog post, Stefanie Vasquez, Program Manager at World Education Services, shares insights from her conversation with Paula DaSilva-Michelin, EdD, an internationally educated immigrant from Brazil who understands firsthand the barriers newcomers face when trying to re-enter their professions in the United States. As the Director of Programs at the Center for Immigrant Education […]

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Hosted on November 13, 2024, the training was delivered by Debra Means-West, Director, Network and Resource Development; Hannah Roche, Program Director, Global Talent; and, Heather Webster, Employer Engagement Coordinator, Global Talent. ​​​ Approximately two million newcomers who hold a bachelor’s degree or higher are either unemployed or underemployed in the U.S., according to the Migration […]

The University of California San Francisco (UCSF) Trauma Recovery Center (TRC) developed and implemented a “building officer of the day” (BOD) system to provide immediate support to clients and staff during office hours. This practice addresses the challenge of meeting urgent, time-sensitive client needs. Preliminary data indicates the BOD system positively impacts the timeliness and […]