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Hosted on July 9, 2025, the training was delivered byKristen Nilsen, Mentoring Attorney, VECINA; Patty First, Executive Coach, Patty First Coaching, LLC and Chief Strategy & Impact Officer, Raben; Jori McChesney, LHMC, NCC, Psychotherapist, West Seattle Wellness; and, Kathy Purnell, JD, PhD, Director and Managing Attorney of Human/Civil Rights Law Center. Working in a field…

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Do you get questions from clients about tuberculosis? This blog post provides language you can use to give an overview of TB to your clients and respond to frequently asked questions they may raise. Switchboard has also partnered with Settle In to share this information via the Settle In website in Ukrainian, Dari, and Spanish.…

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This backgrounder contains historical, political, and cultural information to cultivate a general understanding of Afghans arriving in the U.S. The ongoing crisis in Afghanistan is complex and spans decades. This backgrounder was produced to aid U.S. Resettlement Agencies (RAs) and local service providers in providing orientation and culturally appropriate services to newly arrived Afghans. The…

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This backgrounder contains historical, political, and cultural information intended to cultivate a general understanding of refugees from Ukraine who are resettling in the United States. This backgrounder was produced to aid U.S. Resettlement Agencies (RAs) and other local service providers in providing orientation and culturally appropriate services to Ukrainian newcomers. The information provided is intended…

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This cultural backgrounder aims to help U.S. resettlement agencies (RAs), local affiliates, service providers, and practitioners better understand and support newly arrived Afrikaners in the U.S. 

This article highlights examples of and data on the economic impact of housing stability on local communities, reflects on current success, and looks ahead to future opportunities.

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This info guide provides strategies to encourage newcomer youth and families to participate in programs and services. These strategies can be applied in both mandatory programs (e.g., school attendance, foster care requirements) and voluntary programs (e.g., after-school activities, recreational programs). This guide is especially relevant to support youth participating in the Unaccompanied Refugee Minor (URM)…

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Very strong evidence suggests that culturally adapted and family-centered substance use programs can be effective in immigrant and minority adolescents. Incorporating some level of cultural adaptation into a substance use program (even just translating materials) is associated with more positive outcomes in minority adolescents than maintaining the original format of a program. Programs that either…

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Hosted on June 18, 2025 the training was delivered by Jasmine Griffin, MA, LPC, Switchboard Training Officer and ​​Ashley LeBlanc, MSW, LCSW​, Technical Advisor for Mental Health and Psychosocial Support at the IRC. ​​ Resettlement service providers may encounter clients who exhibit suicidal ideation and/or have attempted suicide. This webinar is designed to equip service…

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This blog is for state-level actors and service providers, particularly those navigating transitions in the administration of refugee services. It explores strategies for managing change, preserving service continuity, and building organizational readiness, drawing on Switchboard’s recent conversations with several states who have successfully worked through challenging transitions. State Refugee Programs and Change Management As with…