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Switchboard

Switchboard provides tools, learning opportunities, research, and technical assistance covering a range of topics related to the newcomer experience.

 

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Screenshot 2024-03-21 at 10.44.15 AM

TOPIC:

Mental Health and Wellness

SUBTOPIC:

Behavioral Health Care

Mental Health and Psychosocial Support (MHPSS): Foundations for Resettlement Caseworkers

PUBLISHED BY:

DATE:

Refugees and other newcomers are regularly exposed to distressing events and significant stressors before, during, and after migration. These risk factors, balanced by protective factors such as family support and personal strengths, help shape an individual’s overall mental health. This introductory webinar will explore the fundamentals of mental health, including the identification of common signs […]

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women

TOPIC:

Employment

SUBTOPIC:

Career Advancement, Entrepreneurship, Job Development

Supporting Women as First-Time Jobseekers

PUBLISHED BY:

DATE:

This webinar will share effective strategies to assist women newcomers in preparing for the U.S. job market. It will identify key barriers to employment that women newcomers experience and explore how service providers can address these barriers in a strengths-based, holistic way. One key area of focus will be how to create a supportive and […]

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pexels-rfstudio-3811082

TOPIC:

Employment

SUBTOPIC:

Career Advancement, Job Readiness

Empowering Newcomer Women in the Workforce: Four Strategies for Career Exploration

PUBLISHED BY:

DATE:

Newcomer women possess valuable skills to contribute to the workforce. Service providers have the unique opportunity to leverage these capabilities and empower newcomer women to actively engage in the workplace. This blog post addresses employment barriers that women face and explores strategies for supporting newcomer women in their career development.   Understanding the Participation Gap Recent […]

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Women's Leadership in ECBO

TOPIC:

Organizational Development

SUBTOPIC:

Ethnic Community Based Organizations (ECBO)

Women’s Leadership in ECBOs: Perspectives From Diverse Cultural Backgrounds

PUBLISHED BY:

DATE:

Hosted on March 7, 2024, the training was delivered by Drocella Mugorewera, an international bestselling author, award-winning speaker, and founder of the Diversity in Action Global Movement; Amina Sheik Mohamed, Founding Director of the Refugee Health Unit at the University of California San Diego Center for Community Health, and co-developer of the San Diego Refugee […]

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TOPIC:

Financial Literacy

SUBTOPIC:

Navigating Personal Finance and Avoiding Scams: Tips for Refugee Service Providers

PUBLISHED BY:

DATE:

This blog post, produced by Switchboard with assistance from the Consumer Financial Protection Bureau (CFPB), describes how service providers can help clients prevent and report fraud, identifies common scams that often affect refugees and newcomers, and shares resources to build newcomers’ financial literacy. This blog post accompanies Switchboard’s information guide Reporting Scams and Fraud to […]

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pexels-ahmed-aqtai-2233416

TOPIC:

Case Management, Identity & Inclusive Services

SUBTOPIC:

Cultural Awareness, Faith & Spirituality

Supporting Client Food Needs During Ramadan

PUBLISHED BY:

DATE:

During the holy month of Ramadan, many Muslims fast—that is, refrain from eating or drinking—from sunrise until sundown. This year, Ramadan occurs from March 11 to April 10, 2024.  But many newly arrived Muslims are still learning to navigate the food resources available to them, and some are living in temporary accommodation with limited cooking appliances, […]

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Screenshot 2024-02-29 at 1.23.13 PM

TOPIC:

Digital Inclusion

SUBTOPIC:

Getting Started with Virtual Reality: Guide for Introducing VR Technology in Refugee Resettlement Service Provision

PUBLISHED BY:

DATE:

This toolkit, developed by Switchboard, offers refugee service providers an introduction to virtual reality (VR) in the context of resettlement and integration programming. Through this guide, users will learn promising practices for integrating VR as a training tool in programs that support refugees and other newcomers. Future Switchboard resources will provide more details about the […]

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Screenshot 2024-02-28 at 9.21.19 AM

TOPIC:

Digital Inclusion, Immigration Legal Needs

SUBTOPIC:

Navigating myUSCIS: Using USCIS Online Accounts to File and Track Immigration Forms

PUBLISHED BY:

DATE:

This resource, developed by Switchboard and VECINA, serves as a comprehensive toolkit for service providers and clients to navigate myUSCIS online accounts effectively. It offers clear instructions and insights to enhance comprehension and streamline processes. By empowering service providers with this resource, clients can confidently manage their immigration procedures with ease. While traditional mail filing […]

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Children with

TOPIC:

Child and Family Services, Health

SUBTOPIC:

Child Wellbeing

Children with Significant Medical Conditions Across the Migration Continuum

PUBLISHED BY:

DATE:

Hosted on February 26, 2024, the training was delivered by Dr. Elizabeth Dawson-Hahn, MD, MPH, an Attending Physician at Harborview Medical Center in Seattle. Children represent approximately 40% of all refugees globally, and about 10–15% of refugee children have significant medical conditions. Resettlement best practices for supporting children across the migration continuum—while the child is […]

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TOPIC:

Immigration Legal Needs

SUBTOPIC:

Special Immigrant Visa

Adjustment of Status for Afghans Paroled into the U.S.

PUBLISHED BY:

DATE:

Adjustment of status (AOS) is the process by which noncitizens in the United States obtain lawful permanent residence, informally known as “getting a green card.” There are multiple categories of eligibility by which a noncitizen may adjust status, with specific requirements for each category. This resource, developed by Switchboard and VECINA, is intended for attorneys […]

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