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Switchboard

Switchboard provides tools, learning opportunities, research, and technical assistance covering a range of topics related to the newcomer experience.

 

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ECBO

TOPIC:

Organizational Development

SUBTOPIC:

Ethnic Community Based Organizations (ECBO)

Best Practices for Diversifying Funding for ECBO Sustainability

PUBLISHED BY:

DATE:

This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on January 25th, 2024, the training was delivered by Hilary Binder-Aviles, nonprofit consultant; Nao Kabashima, co-founder and Executive Director of the Karen Organization of San Diego (KOSD); and, Yacouba Jacob Bogre, […]

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ECBO funding

TOPIC:

Organizational Development

SUBTOPIC:

Ethnic Community Based Organizations (ECBO), Fundraising

Getting Started with Fundraising: Guidance for ECBOs

PUBLISHED BY:

DATE:

This guide, developed by Switchboard in partnership with Karen Organization of San Diego (KOSD), describes how ethnic community-based organizations (ECBOs) can diversify their funding sources to improve organizational sustainability and outlines strategies for fundraising within various funding mechanisms while considering the specific challenges that ECBOs face.

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Untitled design

TOPIC:

Digital Inclusion

SUBTOPIC:

The Role of Technology in Resettlement

PUBLISHED BY:

DATE:

Welcome to the Switchboard Podcast! Switchboard is a one-stop resource hub for organizations in the United States that provide services to Office of Refugee Resettlement (ORR)-eligible newcomers. Switchboard offers a library of learning resources, an online evidence database, on-demand self-paced e-learning courses, regular live learning opportunities, and customized technical assistance. This episode features a conversation […]

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African,American,Businesswoman,Wearing,Protective,Mask,While,Traveling,By,Public

TOPIC:

Case Management, Health

SUBTOPIC:

COVID-19, Flu, Health Care

Supporting Newcomers’ Health: Addressing Respiratory Illnesses

PUBLISHED BY:

DATE:

Service providers are crucial in helping newcomers understand and navigate their new environment. This role includes providing critical health information to keep clients and their families safe. This blog post from the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM) provides guidance and resources for service providers on influenza (flu), respiratory syncytial virus (RSV), […]

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Beautiful,Female,Employee,In,Suit,Is,Smiling,During,The,Job

TOPIC:

Case Management, Employment

SUBTOPIC:

Job Development

Resume Building for First-time Jobseekers: Tips for Service Providers

PUBLISHED BY:

DATE:

Resume building is a vital part of offering effective employment services. When newcomer clients have never worked outside the home or have only held informal jobs, service providers may feel uncertain about how to fill the traditional sections of resumes. However, in nearly every case, these newcomers have relied on a particular set of proficiencies […]

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Trauma-informed Care - A Primer for Refugee Service Providers_00001

TOPIC:

Case Management, Mental Health and Wellness

SUBTOPIC:

Trauma-Informed Care: A Primer for Refugee Service Providers

PUBLISHED BY:

DATE:

This information guide describes some of the common principles and guiding practices of trauma-informed care (TIC) that can inform resettlement and integration practices. It is aimed at refugee service providers, including case managers or those in similar roles, seeking to integrate trauma-informed care into their work. Principles discussed include: Safety Trustworthiness and Transparency Mutual Collaboration […]

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Preventing Crises_00001

TOPIC:

Case Management, Mental Health and Wellness

SUBTOPIC:

Preventing Crises and De-escalating Difficult Situations with Newcomer Clients

PUBLISHED BY:

DATE:

Resettled refugees have frequently experienced past trauma and prolonged stress, which can continue following resettlement. These may contribute to situations or encounters where clients become overwhelmed. Often, service providers are unsure how best to manage these situations in a trauma-informed way. While there is no one-size-fits-all strategy, this guide reviews skills and practices that can […]

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ECBO

TOPIC:

Organizational Development

SUBTOPIC:

Ethnic Community Based Organizations (ECBO), Partnerships

Identifying Strategic Local Partnerships: Guidance for ECBOs

PUBLISHED BY:

DATE:

This information guide provides an overview of the different kinds of organizations and institutions that ethnic community-based organizations (ECBOs) can partner with in their local communities. This guide uses the term “partnerships” to refer to a continuum of relationships—from informal ones that simply involve sharing information to formal ones that involve sharing resources and running […]

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Untitled

TOPIC:

Health

SUBTOPIC:

Health Care

What Resettlement Staff Should Know About Public Health Reportable Conditions

PUBLISHED BY:

DATE:

The frontline and management staff of organizations serving refugees and newcomers play an essential role in promoting health and wellness for clients, staff, and volunteers. This guide introduces resettlement staff to selected public health reportable conditions that are highly relevant to their work. The content was created by Switchboard in partnership with the Society of […]

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Your paragraph text

TOPIC:

Case Management, Community Engagement, Mental Health and Wellness

SUBTOPIC:

Self-care and Staff Care

Coping with Hate: Resources to Counter Islamophobia and Antisemitism

PUBLISHED BY:

DATE:

In response to requests from the resettlement network, Switchboard developed this resource list to enhance service providers’ knowledge of the key topics related to coping with hate, including cultural awareness; racism, hate crimes, and discrimination; islamophobia; and antisemitism. Client-facing resources are also included. The external resources contained in this blog post represent the views and opinions […]

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