Resource Topic: Digital Inclusion

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This blog post explores five practical resources you can use to help newcomers access affordable internet. The blog covers a range of solutions, from leveraging community resources to navigating offers from internet service providers.  For newcomers to the U.S., having affordable internet is crucial—for everything from job searches to educational opportunities, from staying connected with […]

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In this episode of the Switchboard Podcast’s series, “The Role of Technology in Resettlement,” we delve into how artificial intelligence (AI) can play a pivotal role in enhancing digital literacy and improving outcomes for newly arrived refugees. Our expert guests share practical insights on integrating AI tools into resettlement programs, exploring how these technologies can […]

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Case Scenario: Overcoming Culture Shock with Technology In this supplemental case scenario, we follow Massud, a 38-year-old Afghan newcomer, as he navigates the challenges of culture shock and resettlement in the United States. Through this animation, you’ll see how digital tools like the Settle In app and online community groups can help Afghan refugees like […]

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Case Scenario: Addressing Sleep Issues with Digital Tools In this supplemental case scenario, we revisit Massud, a 38-year-old Afghan newcomer, six years into his resettlement journey. Now facing new challenges, including insomnia and financial stress, Massud turns to digital tools recommended by his former mental health service provider to manage his sleep disturbances. This video […]

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Case Scenario: Managing Anxiety and Focus Issues with Digital Tools In this supplemental case scenario, we follow Mariam, a 17-year-old Afghan newcomer, as she navigates the challenges of adjusting to a new educational system and dealing with anxiety. Through this animation, you’ll see how Mariam uses specific digital tools, like relaxation apps and instrumental music, […]

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Case Scenario: Coping with Depression Using Digital Tools  In this supplemental case scenario, we follow Mariam, a young Afghan newcomer, as she battles depression while navigating life in the United States. Through this animation, you’ll see how Mariam uses digital tools, such as telehealth apps and positive affirmations in her native language, to manage her […]

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Case Scenario: Managing Self-Harm Tendencies with Digital Tools In this supplemental case scenario, we follow Zora, a young Afghan mother, as she battles self-harm tendencies while navigating life in the United States. Through this animation, you’ll see how Zora uses digital tools, such as telehealth apps and crisis lifelines, to manage her emotions and find […]

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Case Scenario: Coping with Post-Traumatic Stress Using Digital Tools In this supplemental case scenario, we follow Zora, a 29-year-old Afghan mother, as she navigates the challenges of post-traumatic stress while resettling in the United States. Through this animation, you’ll see how Zora uses digital tools, such as virtual reality therapy and breathing exercises, to manage […]

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Hosted in June and July, 2024 these trainings were delivered by Freschta Naseri, a contributor to the Switchboard Digital Inclusion Program and a former coordinator for the team; Julie Heller, a Switchboard Digital Inclusion Program Manager; and Megan Rafferty, a Switchboard Training Officer for Mental Health and Wellness. This six-session series is designed to help […]

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This podcast offers valuable resources, training, communities of practice, and programmatic assistance to programs funded by ORR and those serving ORR-eligible populations. This is part 2 of 4 digital inclusion episodes. In today’s episode, host Krysti Nellermoe explores the topic of digital inclusion, emphasizing how service providers can help new arrivals develop essential digital literacy […]