Resource Topic: Organizational Development

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Hosted on May 13th, 2024 the training was delivered by Lillie Hinkle, Associate Policy Analyst with the Migration Policy Institute (MPI) National Center on Immigrant Integration Policy; Barbara Day, consultant to national and state refugee resettlement programs; ​Meg Sagaria-Barritt, the Integration Partnerships Coordinator for the Colorado Refugee Services Program (CRSP); and, Sean Kirkpatrick, Coordinator of […]

Ethnic community-based organizations (ECBOs) play a vital role in supporting and empowering their communities. However, the pressing needs of their daily operations often limit their capacity to plan for future leadership transitions. As the Karen Organization of San Diego (KOSD) highlights in this blog post, succession planning can be reframed as an opportunity for growth […]


Switchboard’s Emerging Technology team provides training and technical assistance (TTA) on the integration of emerging technologies into resettlement programming, with a current focus on virtual reality (VR). Co-creation is at the heart of this exciting new TTA area. This blog post describes how service providers can use design thinking and the co-creative process through technology […]


Hosted on March 7, 2024, the training was delivered by Drocella Mugorewera, an international bestselling author, award-winning speaker, and founder of the Diversity in Action Global Movement; Amina Sheik Mohamed, Founding Director of the Refugee Health Unit at the University of California San Diego Center for Community Health, and co-developer of the San Diego Refugee […]

This toolkit, developed by the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM), the Center for Adjustment, Resilience, and Recovery (CARRE), and the Cultural Orientation Resource Exchange (CORE) is designed to help service providers and organizations better understand the principles and practices of Cultural Validation and Translation Review. It also includes templates, tips, and […]


Case management software has numerous benefits for organizations and clients, including unified record keeping; continuity of information among staff members; increased ability to meet compliance obligations; and increased ease in conducting monitoring, evaluating, and reporting. However, understanding what software best fits your programmatic needs and effectively implementing it can be complex. This guide, developed by […]

As providers for their community, ethnic community-based organizations (ECBOs) take on a variety of important roles—all of which require adequate funding. Without proper funding, ECBOs would be unable to pay for programs and activities for their communities, training for their staff and volunteers, and basic business expenses. Many ECBOs first turn to grants provided by […]


This short video, developed by Framework, examines the value of centering a person’s humanity as service-providers work to support survivors of labor trafficking. Inspired by conversations with anti-trafficking activist Moninda Maruba, the video explores ways to incorporate love into our practice, focus on building resilience, and establish rapport and trust between survivors and service providers.


This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at Hosted on January 25th, 2024, the training was delivered by Hilary Binder-Aviles, nonprofit consultant; Nao Kabashima, co-founder and Executive Director of the Karen Organization of San Diego (KOSD); and, Yacouba Jacob Bogre, […]

This guide, developed by Switchboard in partnership with Karen Organization of San Diego (KOSD), describes how ethnic community-based organizations (ECBOs) can diversify their funding sources to improve organizational sustainability and outlines strategies for fundraising within various funding mechanisms while considering the specific challenges that ECBOs face.