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Switchboard provides tools, learning opportunities, research, and technical assistance covering a range of topics related to the newcomer experience.

 

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Mental Health and Psychosocial Support (MHPSS) is a spectrum of support services available to refugee and newcomer clients. Services can range from broad social-emotional support, via wellness groups and creative activities, to clinical behavioral health interventions focused on reducing symptoms of mental illness. MHPSS services can be embedded in resettlement, integrated into health clinics, provided […]

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Housing stability is a crucial aspect of refugee resettlement. Resettlement agencies and case managers play a vital role in supporting newcomers to find secure and sustainable housing to help rebuild their lives and thrive in new communities. This toolkit is designed to equip resettlement agency professionals with the essential knowledge and skills needed to navigate […]

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Hosted on May 16, 2024 the training was delivered by Edith Tapia, Technical Advisor for Cross Border and Asylum at the International Rescue Committee. ​​The surge in asylum-seeking at the U.S. Southern Border arises from a myriad of challenges confronting Latin American and Caribbean nations, compelling more individuals to flee. Notably, significant numbers of people […]

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Hosted on May 13th, 2024 the training was delivered by Lillie Hinkle, Associate Policy Analyst with the Migration Policy Institute (MPI) National Center on Immigrant Integration Policy; Barbara Day, consultant to national and state refugee resettlement programs; ​Meg Sagaria-Barritt, the Integration Partnerships Coordinator for the Colorado Refugee Services Program (CRSP); and, Sean Kirkpatrick, Coordinator of […]

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Hate incidents and hate crimes can have a negative impact on newcomers’ sense of safety and well-being and can erode their feelings of belonging in their new community. This blog post aims to support direct service staff who may be working with clients impacted by hate incidents and hate crimes. It also provides resources for […]

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Newcomers face systemic challenges in accessing meaningful employment opportunities, such as language barriers, transportation issues, and lack of a professional network. Partnerships with local employers can help expand clients’ access to vital professional opportunities, but establishing these relationships can be challenging. This webinar will empower you with strategies to identify potential employer partners, understand their […]

This checklist, created in partnership with the Society of Refugee Healthcare Providers, aims to guide conversations between case managers and clients to help newcomer parents prepare for the pre- and post-natal (postpartum) periods of pregnancy in the U.S. Even if someone has experienced pregnancy in another country, understanding the expectations, resources, and cultural norms specific […]

This resource, created in partnership with the Society of Refugee Healthcare Providers, is for service providers to reference with newcomers who will be giving birth in the U.S. Service providers should encourage clients to pack their hospital bag a few weeks prior to their due date, to ensure they have the supplies they need ready […]

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This research summary describes the state of available evidence regarding the impacts of interventions with newcomers with a disability or chronic illness. The summary highlights that cultural adaptations and connections can significantly benefit newcomers with chronic illnesses by improving self-efficacy, health knowledge, and access to healthcare. Studies on community health navigators and cultural case workers […]

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This evidence summary summarizes the state of available evidence on the impacts of interventions targeting the reduction of adverse mental health symptoms in expectant or new mothers. This summary includes interventions that are either directly impacting the mothers or aiming to increase rates of screening by medical providers.