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Publicly funded early childhood services can support refugee families by helping children build a strong foundation and families thrive as they resettle in a new country. However, families who are refugees or immigrants may be less likely to enroll their children in early childhood services compared with other eligible families. This guide aims to familiarize […]

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The Matching Grant program (MG) helps refugees and other Office of Refugee Resettlement (ORR)-eligible populations overcome barriers and quickly find jobs. Since 1979, the goal of MG has been to facilitate refugee family integration and self-sufficiency through employment—by providing case management, English language training, and employment services over a 240-day service period, all without accessing […]

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Recently resettled groups often face a multitude of stressors throughout their migration journey and in their new environment, which can limit their ability to seek out others in their community. Additionally, the settings they came from may have harbored conflict, persecution, and displacement, breaking up families and social networks and developing distrust of others. This […]

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This information guide, presented by Switchboard, defines and summarizes risk factors and indicators of child abuse, exploitation, and trafficking, both for general populations and specifically for newcomer children and youth. The guide also describes newcomer service providers’ role in supporting clients who are children or youth potentially facing these issues.

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Mental Health and Psychosocial Support (MHPSS) is a spectrum of support services available to refugee and newcomer clients. Services can range from broad social-emotional support, via wellness groups and creative activities, to clinical behavioral health interventions focused on reducing symptoms of mental illness. MHPSS services can be embedded in resettlement, integrated into health clinics, provided […]

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As a legal representative, establishing a climate of trust and partnership with clients is essential to your effectiveness. This guide, developed by Switchboard in partnership with VECINA, will help you think critically about how to use the first client meeting to start building that foundation. Keep in mind that there is no single way to […]

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Bullying is a pervasive issue in schools, affecting millions of children worldwide. Refugee students, already vulnerable due to displacement and trauma, face heightened risks of bullying. This guide aims to help community-based organizations, school staff, and resettlement agencies recognize bullying, understand why refugee populations are more vulnerable, and provide effective prevention and response strategies.

Newcomers may experience multiple issues accessing health care, including transportation, interpretation, competing demands, insurance, and barriers to follow-up care. While these issues are often systemic and rooted in inequities, and there are no perfect solutions, there are several ways service providers can support clients in overcoming barriers and advocating for their health. This guide, created […]

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Refugee service providers play important roles in supporting newcomer clients’ safety and wellness. This includes being knowledgeable about mandatory reporting of abuse and neglect of children and vulnerable adults. This information guide explains what mandatory reporting entails—providing guidelines on who is considered a mandated reporter and how to make a mandated report. Because bias, cultural […]

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Adjustment of status (AOS) is the process by which noncitizens in the United States obtain lawful permanent residence, informally known as “getting a green card.” There are multiple categories of eligibility by which a noncitizen may adjust status, with specific requirements for each category. This resource, developed by Switchboard and VECINA, is intended for attorneys […]