Written Resource - Building Rapport with Clients

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Building Rapport with Clients During the First Meeting: Considerations for Legal Representatives

As a legal representative, establishing a climate of trust and partnership with clients is essential to your effectiveness. This guide, developed by Switchboard in partnership with VECINA, will help you think critically about how to use the first client meeting to start building that foundation. Keep in mind that there is no single way to conduct client meetings, so the following is intended as guidance, not strict rules.