Resource Type: Toolkit

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Housing stability is a crucial aspect of refugee resettlement. Resettlement agencies and case managers play a vital role in supporting newcomers to find secure and sustainable housing to help rebuild their lives and thrive in new communities. This toolkit is designed to equip resettlement agency professionals with the essential knowledge and skills needed to navigate […]

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This toolkit, developed by Switchboard, offers refugee service providers an introduction to virtual reality (VR) in the context of resettlement and integration programming. Through this guide, users will learn promising practices for integrating VR as a training tool in programs that support refugees and other newcomers. Future Switchboard resources will provide more details about the […]

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This resource, developed by Switchboard and VECINA, serves as a comprehensive toolkit for service providers and clients to navigate myUSCIS online accounts effectively. It offers clear instructions and insights to enhance comprehension and streamline processes. By empowering service providers with this resource, clients can confidently manage their immigration procedures with ease. While traditional mail filing […]

This toolkit is designed to provide a snapshot of essential information, tools, resources, and examples of promising practices that can be integrated into the daily work of settlement, social, and health service providers across Canada, with the aim of building the capacity to better support the mental health unique needs of immigrants and refugees. This […]

This resource, produced by IRC, is designed for refugees and other newcomers living in California (though there is also relevant content for other states). It is available in five  languages. This toolkit provides insight into working as a CNA – why you may want to work as a CNA, what to expect on the job, […]

The English Learner Family Toolkit, developed by the National Clearinghouse for Language Acquisition, was created to help families choose education services that meet their child’s needs. U.S. educators, elementary and secondary school teachers, principals, and other school staff can also share the toolkit as a resource for English learners and their families.

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This toolkit is a comprehensive review of all details, from planning through outreach and stewardship, for resettlement agency staff. The toolkit shares new and different ways to reach previously unused housing providers, with a focus on networking and hitting the streets.

The purpose of this toolkit is to guide resettlement practitioners through the process of creating a revolving loan program that will help people secure permanent housing. The information in this toolkit will help resettlement agencies multiply the impact of monetary housing support to refugees and other newcomers. It outlines best practices and challenges, cites lessons […]

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On May 11, 2023, the public health emergency (PHE) will expire and many will see changes in COVID-19 healthcare costs, insurance coverage and renewals, and food benefits. These changes are likely to disproportionately impact some refugee, immigrant, and migrant (RIM) communities.  Use these resources to equip your organization and the clients you serve to be […]

The Safety & Wellness Benchmarks are a compilation of 15 individual scales that measure observable change during the provision of case management for forcibly displaced populations in the United States. The Benchmarks are a case management tool to document progress towards client well-being and goals. They are also meant to be used as a tool […]