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Receiving grant funding for the first time is exciting, but it comes with real responsibilities. This guide walks ethnic community-based organizations (ECBOs) through building compliant grants management systems. Inside, you’ll find guidance on: How payments and reporting differ across government grants, foundation grants, and subgrants Setting up grant tracking systems, from folders and spreadsheets to […]
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Data and evidence are useful tools when planning interventions to support refugee and newcomer clients. This information can help set you up for success by supporting informed decisions about how to allocate limited resources. Without a clear understanding of how these concepts differ and where they fit into the project design cycle, however, the process […]
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Resettlement organizations often invest substantial time and effort into data collection. Whether the data you collect is required by a funder or simply of interest to your team, you can maximize its value by analyzing it and crafting effective stories from it for a variety of audiences. Rather than providing in-depth descriptions of analysis methods, […]
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Digital technologies are reshaping how refugee services are organized and delivered across the United States. Service providers are increasingly working in hybrid arrangements, engaging clients through virtual platforms, and beginning to explore artificial intelligence (AI) tools in their daily practice. These shifts offer new opportunities to extend reach and improve efficiency, while raising critical questions […]
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The people who power refugee resettlement in the United States are deeply committed to their work, but what do their days actually look like, and how is the workforce holding up? Switchboard’s Annual Survey of Refugee Service Providers (ASRSP) seeks to fill this gap in our collective knowledge about those who work to support newcomers […]
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The Annual Survey of Refugee Service Providers (ASRSP) Pilot surveyed 346 refugee service providers across the U.S. in January 2025 to capture insights into their professional experiences, well-being, and working conditions. This report highlights key findings on burnout, mental health, direct service delivery, workplace safety, and organizational conditions, alongside actionable insights and Switchboard resources for […]
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Onboarding new monitoring and evaluation (M&E) staff requires a structured introduction to data collection, project design, data quality, analysis, and reporting. This guide provides a customizable framework for agencies to orient staff whose roles include M&E responsibilities, pairing curated reading materials, recorded webinars, and e-learning courses with hands-on reflection activities. Topics span M&E fundamentals, logic […]
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There are many technology tools that can help resettlement staff complete data tasks, but the best tool for you will depend on your specific context. This worksheet offers a series of question prompts that will walk you through important considerations for selecting the right tool, including your organizational context, your goals for the tool, and […]
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Logic models, including theories of change and logical frameworks (logframes) are valuable project design tools that can help you plan effective resettlement programming. This resource offers three templates you can use or adapt for creating your theory of change, and three for creating your logframe. Each includes examples to guide you in completing your logic […]
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Thoughtful data collection is essential whether your goal is to carry out research, conduct evaluations, or monitor program performance and impact. A clear, intentional data collection plan helps us make sure we can collect the information we need, draw useful conclusions about our programs, and inform program budgets, staffing needs, and timelines. This document presents […]
