Switchboard provides tools, learning opportunities, research, and technical assistance covering a range of topics related to the newcomer experience.
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Hosted on July 31st, 2025, the training was delivered by Sarah Clarke, MSPH, Executive Director, Society of Refugee Healthcare Providers; Adrien Matadi, Technical Advisor, Society of Refugee Healthcare Providers; Tavia Mirassou-Wolf, MPH, Cultural Navigation Unit Supervisor, Colorado Department of Public Health and Environment; and Charmaine Jackson, RN, CRL. For clients with a preferred language other…
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Refugee and immigrant children often arrive in the U.S. with unique health care needs and experiences shaped by trauma, displacement, and cultural transition. Service providers play a critical role in ensuring the health, safety, and integration of newcomer children. This blog post outlines key recommendations for supporting newcomer children and their families’ health needs in…
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Hosted on July 16th, 2025, the training was delivered byJasmine Griffin, MA, LPC and Jess Dalpe, LMSW. Newcomers face unique challenges that increase their risk of experiencing family violence including intimate partner violence (IPV) and domestic violence (DV). Systemic inequality, power dynamics, and social determinants all play a critical role in shaping this vulnerability.…
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Hosted on July 9, 2025, the training was delivered byKristen Nilsen, Mentoring Attorney, VECINA; Patty First, Executive Coach, Patty First Coaching, LLC and Chief Strategy & Impact Officer, Raben; Jori McChesney, LHMC, NCC, Psychotherapist, West Seattle Wellness; and, Kathy Purnell, JD, PhD, Director and Managing Attorney of Human/Civil Rights Law Center. Working in a field…
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Do you get questions from clients about tuberculosis? This blog post provides language you can use to give an overview of TB to your clients and respond to frequently asked questions they may raise. Switchboard has also partnered with Settle In to share this information via the Settle In website in Ukrainian, Dari, and Spanish.…
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This backgrounder contains historical, political, and cultural information to cultivate a general understanding of Afghans arriving in the U.S. The ongoing crisis in Afghanistan is complex and spans decades. This backgrounder was produced to aid U.S. Resettlement Agencies (RAs) and local service providers in providing orientation and culturally appropriate services to newly arrived Afghans. The…
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This backgrounder contains historical, political, and cultural information intended to cultivate a general understanding of refugees from Ukraine who are resettling in the United States. This backgrounder was produced to aid U.S. Resettlement Agencies (RAs) and other local service providers in providing orientation and culturally appropriate services to Ukrainian newcomers. The information provided is intended…
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This cultural backgrounder aims to help U.S. resettlement agencies (RAs), local affiliates, service providers, and practitioners better understand and support newly arrived Afrikaners in the U.S.
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This info guide provides strategies to encourage newcomer youth and families to participate in programs and services. These strategies can be applied in both mandatory programs (e.g., school attendance, foster care requirements) and voluntary programs (e.g., after-school activities, recreational programs). This guide is especially relevant to support youth participating in the Unaccompanied Refugee Minor (URM)…
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Very strong evidence suggests that culturally adapted and family-centered substance use programs can be effective in immigrant and minority adolescents. Incorporating some level of cultural adaptation into a substance use program (even just translating materials) is associated with more positive outcomes in minority adolescents than maintaining the original format of a program. Programs that either…
