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Hosted on September 9th, 2026, the training was delivered by Maya Wahrman, Training Officer, Switchboard; and Kristen Allen, Training Officer, Switchboard. Refugee service providers nationwide are engaging with clients remotely through fully virtual or hybrid services, reaching people who might otherwise go unserved. This webinar explored the difference between fully virtual services and hybrid […]
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Hosted on September 2nd, 2026, the training was delivered by Jasmine Griffin, MA, LPC, Training Officer, Switchboard; and Aley Kent, Senior Technical Advisor for Food Security and Agriculture, IRC. Webinar Overview Food insecurity can affect many aspects of a newcomer’s well-being, influencing physical health, emotional wellness, family stability, and their ability to succeed at school, work, and in their communities. While many newcomers may […]
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For most resettled refugees, the next steps in their immigration process are explained during cultural orientation. But many newcomers may still feel overwhelmed or uncertain about the process. This guide is designed to support refugee service providers—including caseworkers, managers, and others who work closely with Office of Refugee Resettlement (ORR)-eligible individuals—in strengthening their everyday processes […]
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Service providers’ communication with refugees is often mediated through language interpretation. Most refugee clients are multilingual and speak one or more languages in addition to English. While their English proficiency varies, many require language interpretation to communicate effectively and comfortably with service providers, particularly when discussing personal or sensitive matters. Therefore, it is crucial to […]
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Refugees and other newcomers may be less likely to access preventative health care, which includes eye care. As a service provider, you play a key role in educating newcomers about the importance of eye care and assisting them in scheduling appointments. This blog post reviews why eye care matters for newcomers, key information about vision […]
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Are you a supervisor or team leader looking for creative ways to support your team through uncertainty? This blog post explores the role of play in the workplace and introduces unconventional, play-based methodologies that research indicates can help strengthen team connection and renew energy during challenging times. Recognizing Team Changes Leaders are tasked with supporting […]
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This document summarizes the state of available evidence regarding the reciprocal impacts of mental health and economic integration among resettled populations.
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Confused about how new policy changes affect newcomer health coverage? Use this blog post to identify alternative services and supports that newcomers may still qualify for. Accessing health care in the United States can be complicated, especially for newcomers. Health coverage helps pay for medical care, prescriptions, and other health-related costs. Historically, most ORR-eligible newcomers […]
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Supporting unaccompanied refugee minors (URMs) often involves helping foster parents navigate disagreements around household expectations, school requirements, and increasing independence. For refugee foster parents, these conversations are further shaped by cultural differences as refugee youth adapt to life in a new country. Though some foster parents may share aspects of a refugee youth’s cultural background […]
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Hosted on July 29th, 2026, the training was delivered by Jasmine Griffin, MA, LPC, Training Officer, Switchboard, and Kristen L. Guskovict, MS, LCSW, Independent Consultant Webinar Overview People resettling to the United States often face grief and loss at multiple points along their journey. In the most serious cases, this includes the death of loved […]
