PUBLISHED BY:
You don’t need to be located in the same place as clients to help point them in the direction of useful services, resources, and reminders. Participants will learn from experts about how trusted apps, social media, and other virtual tools are supporting the sharing of accurate information to harder-to-reach communities. Speakers will discuss effective community…
TOPIC:
SUBTOPIC:
PUBLISHED BY:
This tip sheet provides strategies to encourage newcomer youth and families to participate in programs and services. It is a companion to the Info Guide: Strategies to Increase Refugee and Newcomer Youth and Family Participation in Programs and Services and offers quick, actionable tips for real-world application. These strategies can be applied in both mandatory…
PUBLISHED BY:
Refugee and newcomer clients face a wide range of stressors that can contribute to crises before and during their resettlement, yet service providers are not always trained or licensed to respond to mental or physical health crises. This guide shares recommendations for non-clinical service providers to offer health crisis management to clients. Content warning: This…
PUBLISHED BY:
A Simple Guide for Home Maintenance Resettlement agency staff can use this guide as part of their housing orientation curriculum to educate newcomers about key home maintenance topics.
TOPIC:
SUBTOPIC:
PUBLISHED BY:
State and Local Data Resources for Planning Refugee Services and Consultations Purpose of This Document This tool serves three main goals: 1. It demonstrates how data-sharing can strengthen connections between newcomer-serving organizations, agencies, and local systems, ultimately building stronger partnerships and improving outcomes for newcomers. 2. It equips service providers, local government agencies, and community-based…
TOPIC:
SUBTOPIC:
PUBLISHED BY:
Federal Data Resources for Planning Refugee Services and Consultations Purpose of This Document 1. To highlight how effective data-sharing can strengthen connections and coordination between newcomer-serving organizations and agencies, build stronger partnerships across local systems, and ultimately improve successful outcomes for newcomers. 2. To help service providers, local government agencies, and other community-based newcomer services…
PUBLISHED BY:
Writing Health Case Notes: Recommendations for Service Providers This information guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, builds on Switchboard’s guide Creating High-Quality Case Management Documentation. You will learn the difference between health case notes and case management notes, the elements of a health case note, and storage and…
PUBLISHED BY:
WHAT WILL THE WEBINAR COVER? Many mental health screening tools are designed and tested with Western patients and clients in mind, and do not take into consideration how mental health problems present or are perceived within varying cultural contexts and communities. To provide truly effective mental health care and service referrals, screening must be conducted…
TOPIC:
SUBTOPIC:
PUBLISHED BY:
Hosted on September 25, 2025. Webinar DescriptionJob seekers with limited English proficiency (LEP), including those eligible for ORR services, often face systemic barriers to accessing meaningful employment. This webinar provided practical strategies for building strategic employer partnerships, aligning job placements with clients’ skills and goals, and leveraging local resources to strengthen connections between employers and…
PUBLISHED BY:
Landing a Job in the United States Landing a job in the United States requires adapting to new hiring practices, from resume writing to different employer expectations. This Settle In video features two professionals who share their experiences and advice for other newcomers. A former HR director from Ukraine, discusses the competitive nature of the…
