Population: Newcomer

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As the refugee resettlement sector has experienced a decline in arrivals, and enrollments into Office of Refugee Resettlement (ORR) programs have reduced, service providers are thinking creatively about outreach. Engaging “overlooked” ORR-eligible populations can help providers meet program goals even when arrival numbers are low. This blog post will help you identify potentially eligible clients […]

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As a newcomer service provider, you may not always have enough bandwidth to effectively serve all your clients’ needs, or they may require specific support beyond your scope of work or expertise. In these situations, you will need to refer your clients to other colleagues, services, or agencies. This resource provides tips for making referrals […]

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Teen dating violence (TDV), sometimes called dating abuse or dating violence, refers to any pattern of behaviors used to gain or maintain power and control in a dating or romantic relationship between partners who are teenagers (between the ages of 12 and 20). TDV can happen in person or through technology and includes behaviors that […]

Meaningful informed consent entails more than a participant’s signature on a consent form. The steps that we take for obtaining consent are crucial to safeguarding participants’ dignity, autonomy and well-being, especially when collecting data from vulnerable populations. This template is intended to serve as a starting point when developing a consent form for a research […]

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Webinar Overview Resettlement work is deeply meaningful and impactful, but it comes with challenges such as complex client needs, evolving organizational dynamics, and difficulties sustaining personal well-being. This workshop offers trauma-informed strategies to help staff recognize and manage compassion fatigue while maintaining healthy professional boundaries. This session will include discussions using real-world scenarios that will […]

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This blog post equips service providers with ready-to-use language for responding to newcomers’ common questions about U.S. taxes. Topics covered include filing requirements, income reporting, refunds, payment plans, and how immigration status intersects with tax obligations. You can use these responses as a starting point for client conversations and refer newcomers to tax professionals for […]

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This guide outlines key RCA rules, distinguishing which aspects are fixed by federal regulation and which areas allow state-level flexibility. This information is intended as a comprehensive reference for understanding where states can shape their RCA programs and where they must comply with uniform federal requirements. The guide covers critical topics including eligibility time limits, […]

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Paying and filing yearly taxes can be a stressful and confusing process, especially as tax law differs based on each person’s location and personal financial situation. This guide introduces service providers to the basics of tax law and tax obligations for newcomer clients.

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This online self-directed course is designed for newcomer service providers who support clients in navigating and filing U.S. income taxes, and newcomers who want to gain knowledge and understanding about U.S. income taxes.

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This guide provides trauma-informed, cross-cultural strategies to support expectant and parenting youth, including those participating in the Unaccompanied Refugee Minor (URM) program. These strategies reflect a strengths-based approach, highlighting youth resilience, cultural assets, and existing skills. Throughout this guide, “youth” refers to individuals under the age of 18. While the focus is primarily on mothers, […]