Earn your ASWB ACE-approved certificate worth 1.5 continuing education (CE) credits for completion of the free Switchboard webinar, Navigating Difficult Conversations with Clients. Newcomers often encounter complex, challenging situations as they adjust and integrate into society. Conversations with clients about these challenges can be particularly complicated given past trauma exposure and cultural differences. This webinar […]
Population: Newcomer
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Earn your ASWB ACE-approved certificate worth 1.25 continuing education (CE) credits for completion of the free Switchboard webinar, Creating High-Quality Case Management Documentation. Writing case notes is an essential part of every case manager’s responsibilities, but creating them can be a time-consuming aspect of this very demanding profession. This webinar will cover the fundamentals of […]
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Switchboard’s free online self-paced course, Introduction to Adult Education Principles, introduces the core principles of adult learning alongside evidence-based instructional strategies tailored to adult students. You will learn how to incorporate these principles and strategies into your adult learning facilitation within the context of newcomer service provision. Course Objectives After completing this course, you will […]
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The people who serve within the United States refugee resettlement system are its core infrastructure. The quality, consistency, and reach of services for arriving refugees depend directly on the capacity and well-being of the workforce that delivers them. The Annual Survey of Refugee Service Providers (ASRSP) is the first nationwide effort to understand this workforce […]
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Play can be a powerful tool for making spaces feel safer and more welcoming to children. Creating a safe space is especially crucial when working with newcomer children, who experience the stresses of displacement and resettlement. Those working with this population, from therapists to caseworkers, can use play to help children understand complicated processes and […]
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Hear directly from survivors of labor trafficking in this video playlist from Framework, a former project of the International Rescue Committee dedicated to giving service providers tools to combat labor trafficking. Through first-person testimonies and stories, survivors share their experiences of trafficking in industries such as agriculture, restaurants, traveling sales, and household work. They also […]
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As Fiscal Year 2027 brings major changes to Refugee Support Services (RSS), state administrators face new decisions about how their programs run. This guide explains the RSS operating models, how subrecipients are selected and reimbursed, and which services are allowable under federal guidelines. It also covers what the end of RSS set-aside funding means for […]
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Newcomers’ housing challenges reflect the ongoing housing crisis in the United States. Newcomers to the U.S. enter a housing system that is already lacking affordable housing and burdening renters with high costs, leading many refugee clients to face a risk of homelessness. Shelters and emergency housing can offer a critical bridge to stability during a […]
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Many employers face ongoing workforce shortages, while newcomer job seekers often struggle to access opportunities that align with their skills and experience. Strong employer partnerships help bridge this gap in a mutually beneficial way. This tip sheet offers five tips for taking a strategic, relationship-based approach to employer engagement and newcomer job placement: Do your […]