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A logic model is a graphic representation that defines all the building blocks required to bring about a given long-term goal. A theory of change (ToC) is a type of logic model that provides a visual representation of the change process, usually using arrows. Developing one can help your team: make sure that the logic […]
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A logic model is a tool that visually depicts the rationale behind an intervention. Logic models show how the activities you plan to implement can lead to the changes you hope to see. This tipsheet introduces the two most common types of logic models used for project design in resettlement work, theories of change and […]
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Logical frameworks, known as logframes, are project design tools that help you clearly outline the data you plan to collect to measure the results of a project. While logframes are sometimes required for grant proposals, you can also use them to support internal learning by planning to collect data that best helps you understand whether […]
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Service providers who want to build healthy working relationships with clients must establish clear boundaries early and maintain them throughout the service period. Appropriate boundaries are crucial to trauma-informed care. They help set realistic expectations for the service relationship and engender safety and accountability for clients and staff alike. Saying “no” or setting limits can […]
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This resource is designed as a practical guide to help you explore rent-to-homeownership as a structured, low-risk way to use your property for both mission and stewardship. This guide shares step-by-step instructions, considerations for adaptation to your local context, and practical examples of how even a single property can become a tool for long-term community […]
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Many refugee service providers are mandated reporters—they’re required to report when they know or reasonably believe that a child or vulnerable adult has been abused, neglected, exploited, or abandoned. Providers must manage the legal requirements and procedures while also preparing their clients for what to expect and supporting them through it. This toolkit provides sample […]
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Hosted on April 15th, 2026, the training was delivered by Claire Hopkins, Training Officer, Switchboard Unaccompanied Refugee Minors (URMs)* often face distinct challenges as they strive for greater independence while coping with past trauma, adjusting to a new culture, and managing competing demands in their daily lives. These challenges can make it difficult for youth to maintain motivation or […]
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Does your organization aspire to do research? Going beyond routine program monitoring and evaluation, research is a systematic investigation conducted to contribute to or fill a gap in evidence or knowledge. Impact evaluations are common research projects in refugee resettlement work. Regardless of the motivation, research including impact evaluations can be difficult for an organization […]
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Caseworkers often spend valuable time walking clients through the same basic processes again and again. Multimedia resources, like short videos, allow service providers to communicate more efficiently by replacing repetitive, time‑consuming one‑on‑one explanations with accessible and scalable resources. Creating a brief tutorial once in an accessible format and sharing it broadly ensures information is delivered […]
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In resettlement work, when staff time and capacity are limited, data-related tasks can sometimes feel much less important than delivering services to clients. Staff in charge of data entry may feel overwhelmed by other responsibilities or feel a duty to prioritize client-facing work. On the other hand, staff in charge of managing data quality may […]
