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Many employers face ongoing workforce shortages, while newcomer job seekers often struggle to access opportunities that align with their skills and experience. Strong employer partnerships help bridge this gap in a mutually beneficial way. This tip sheet offers five tips for taking a strategic, relationship-based approach to employer engagement and newcomer job placement: Do your […]
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As remote and hybrid services become standard, service providers need to approach virtual interactions with the same care they bring to in-person ones. This tip sheet offers five considerations for remote case management with newcomers: Choosing the right communication tool for each client and context Securing appropriate language interpretation and setting up for success Building […]
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This tip sheet gathers recurring questions from new RSS State Administers and distinguishes federal requirements from decisions that states may make based on program structure and community needs. Questions answered in this FAQ How may states use RSS funding? What employment outcomes should RSS support? Can RSS fund other services not explicitly mentioned in § […]
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As our society becomes more and more digitized, refugee service providers are increasingly expected to support newcomers’ digital literacy in addition to their English language learning. Low English proficiency and limited technology skills feed into each other, making these challenges especially hard to address. This blog post is for resettlement service providers who deliver or […]
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Receiving grant funding for the first time is exciting, but it comes with real responsibilities. This guide walks ethnic community-based organizations (ECBOs) through building compliant grants management systems. Inside, you’ll find guidance on: How payments and reporting differ across government grants, foundation grants, and subgrants Setting up grant tracking systems, from folders and spreadsheets to […]
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Data and evidence are useful tools when planning interventions to support refugee and newcomer clients. This information can help set you up for success by supporting informed decisions about how to allocate limited resources. Without a clear understanding of how these concepts differ and where they fit into the project design cycle, however, the process […]
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Resettlement organizations often invest substantial time and effort into data collection. Whether the data you collect is required by a funder or simply of interest to your team, you can maximize its value by analyzing it and crafting effective stories from it for a variety of audiences. Rather than providing in-depth descriptions of analysis methods, […]
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Are you a service provider looking to help your newcomer clients build lasting financial security? This post offers practical, field-tested strategies for building credit, promoting savings, and supporting asset development, that are ready for use in your programming today. For refugee and immigrant service providers, the first 90 days of resettlement are often consumed by […]
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 Hosted on September 17, 2026, the training was delivered by Krysti Nellermoe, Senior Program Officer for Emerging Technologies and Digital Literacy, Switchboard; and Kimberly Inez Mays, Senior Program Officer for Digital Platforms and AI, Switchboard. Resettlement service providers are navigating a new kind of challenge: how to integrate artificial intelligence (AI) tools into their […]
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 Hosted on September 16, 2026, the training was delivered by Kristen Allen, Training Officer, Switchboard; and Ana Maria Teixeira, Director of Initial Resettlement, International Rescue Committee. At the beginning of 2026, resettlement for newly arriving refugees and other eligible populations underwent a significant change with the launch of the Program of Initial Resettlement (PIR). […]
