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Hosted on July 31st, 2025, the training was delivered by Sarah Clarke, MSPH, Executive Director, Society of Refugee Healthcare Providers; Adrien Matadi, Technical Advisor, Society of Refugee Healthcare Providers; Tavia Mirassou-Wolf, MPH, Cultural Navigation Unit Supervisor, Colorado Department of Public Health and Environment; and Charmaine Jackson, RN, CRL. For clients with a preferred language other…
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Refugee and immigrant children often arrive in the U.S. with unique health care needs and experiences shaped by trauma, displacement, and cultural transition. Service providers play a critical role in ensuring the health, safety, and integration of newcomer children. This blog post outlines key recommendations for supporting newcomer children and their families’ health needs in…
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Do you get questions from clients about tuberculosis? This blog post provides language you can use to give an overview of TB to your clients and respond to frequently asked questions they may raise. Switchboard has also partnered with Settle In to share this information via the Settle In website in Ukrainian, Dari, and Spanish.…
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Hepatitis B is common all over the world, but people from certain countries in Africa and Asia have a higher risk. This campaign centers their perspectives and experiences, ensuring those most affected have influence over how the issue is framed. The result is health education materials that are community-informed, customizable, and culturally validated.
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This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on June 11, 2025, the training was delivered by Graeme Rodgers, PhD, Senior Researcher, International Rescue Committee; Miriam Potocky, MSW, PhD, Researcher, Switchboard; and Katie Zanoni, EdD, Senior Learning & Evidence…
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This resource, developed by Switchboard, summarizes the current evidence on providing telehealth services to newcomer communities. Drawing on strong and suggestive sources, the summary highlights that virtual mental health services can lead to positive outcomes for newcomers, despite challenges related to privacy and access to technology. It also finds that virtual perinatal mental health services…
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As measles outbreaks continue to emerge across the United States, service providers working with newcomer populations need accurate information and culturally appropriate resources. Understanding measles transmission, recognizing symptoms, and knowing vaccination recommendations are essential for protecting vulnerable communities. This blog post provides guidance and resources for service providers on measles—a highly contagious viral illness currently…
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The healthcare system in the United States can be confusing. There are different levels of healthcare that each offer different services or have different requirements. This video describes the different levels of healthcare.
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In this Live Streamed session, the National Resource Center for Refugees, Immigrants, and Migrants join SettleIn for a two-part series which covered healthcare in the United States. In Part 1, we discussed the different types of healthcare providers and services in the United States. In Part 2, we will cover emergency care, ambulances, and calling…
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In this episode of the Switchboard Podcast, “Preparing for the Arrival of High-Risk Medical Cases,” we discuss essential strategies for resettlement service providers working with newcomers who have complex medical needs. Janet Kurczaba, Intensive Case Manager Supervisor, shares her expertise on identifying high-risk cases, collaborating with healthcare providers, and navigating challenges such as Medicaid enrollment,…
