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This checklist, created in partnership with the Society of Refugee Healthcare Providers, aims to guide conversations between case managers and clients to help newcomer parents prepare for the pre- and post-natal (postpartum) periods of pregnancy in the U.S. Even if someone has experienced pregnancy in another country, understanding the expectations, resources, and cultural norms specific […]
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This resource, created in partnership with the Society of Refugee Healthcare Providers, is for service providers to reference with newcomers who will be giving birth in the U.S. Service providers should encourage clients to pack their hospital bag a few weeks prior to their due date, to ensure they have the supplies they need ready […]
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These resources, developed by Switchboard, are specifically intended to assist case managers in preparing clients for employment and should be used as a guide alongside the accompanying blog post.
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This Comprehensive Case Management Onboarding Guide is a framework for onboarding new staff members who will provide case management services in the context of refugee service delivery. It is meant to be customized to include training specific to your organization, including any in-house requirements, as well as specific focus areas for the programs and populations […]
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Refugee families, service providers, and health care providers have voiced concerns about monitoring the safety of refugees’ new residences, both inside and outside the home. This checklist, which focuses mostly on safety concerns inside of the home, is based on a survey of providers’ experiences. It can be a useful reference during meetings or home […]
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This resource, developed by Switchboard, provides answers to frequently asked questions regarding the Welcome Corps Support Line (WCSL). The WCSL offers technical assistance to private sponsorship groups (PSGs) in the form of general resettlement guidance, access to shared learning resources (such as self-paced trainings, information guides, videos, etc.), information about local community supports, and referrals […]
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This guide was developed by OPORA and the International Rescue Committee. It is available in English and Ukrainian. This guide covers the fundamental aspects of mental health and well-being. Each discussed topic combines theoretical and practical knowledge that can be used to manage one’s own well-being and mental health. It is intended to support Ukrainians […]
These vaccination schedules, created by the Multilingual Health Education Alliance (M-HEAL) in collaboration with the Afghan Working Group and NRC-RIM, provide parents with a resource to track their child’s vaccinations. There are two available schedules for ages 0-6 and 7-18. This resource is a part of a toolkit that can be found here.
This brochure, created by the Multilingual Health Education Alliance (M-HEAL) in collaboration with the Afghan Working Group and NRC-RIM, provides valuable information on vaccines for parents. It also includes a checklist for parents to track their children’s vaccinations. This resource is a part of a toolkit that can be found here.
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The Preferred Communities (PC) program provides intensive case management services to refugees and ORR-eligible populations with special needs within five years of arrival to the U.S. Intensive case management (ICM) staff support recipients in the areas of long-term case management, health and medical interventions, mental health interventions, and social adjustment services, among others. This Intensive […]
