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The people who serve within the United States refugee resettlement system are its core infrastructure. The quality, consistency, and reach of services for arriving refugees depend directly on the capacity and well-being of the workforce that delivers them. The Annual Survey of Refugee Service Providers (ASRSP) is the first nationwide effort to understand this workforce […]

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Play can be a powerful tool for making spaces feel safer and more welcoming to children. Creating a safe space is especially crucial when working with newcomer children, who experience the stresses of displacement and resettlement. Those working with this population, from therapists to caseworkers, can use play to help children understand complicated processes and […]

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In this collection of video clips, survivors of trafficking and anti-trafficking advocates share hard-won insights on how service providers can better recognize and support people who have experienced labor and sex trafficking. Many clips come from The Crossover Between Sex and Labor Trafficking: Elevation Without Segregation, a two-hour survivor-led panel on the intersections between the […]

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Hear directly from survivors of labor trafficking in this video playlist from Framework, a former project of the International Rescue Committee dedicated to giving service providers tools to combat labor trafficking. Through first-person testimonies and stories, survivors share their experiences of trafficking in industries such as agriculture, restaurants, traveling sales, and household work. They also […]

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As Fiscal Year 2027 brings major changes to Refugee Support Services (RSS), state administrators face new decisions about how their programs run. This guide explains the RSS operating models, how subrecipients are selected and reimbursed, and which services are allowable under federal guidelines. It also covers what the end of RSS set-aside funding means for […]

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Newcomers’ housing challenges reflect the ongoing housing crisis in the United States. Newcomers to the U.S. enter a housing system that is already lacking affordable housing and burdening renters with high costs, leading many refugee clients to face a risk of homelessness. Shelters and emergency housing can offer a critical bridge to stability during a […]

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Periods of political instability, political violence, human rights violations, displacement, and economic hardship in Guinea means that Guinean unaccompanied refugee minors (URMs) may have experienced significant disruptions before arriving in the United States. URMs may have been exposed to violence, insecurity, food insecurity, disrupted education, or other adverse experiences that can affect emotional well-being and […]

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As remote and hybrid services become standard, service providers need to approach virtual interactions with the same care they bring to in-person ones. This tip sheet offers five considerations for remote case management with newcomers: Choosing the right communication tool for each client and context Securing appropriate language interpretation and setting up for success Building […]

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This tip sheet gathers recurring questions from new RSS State Administers and distinguishes federal requirements from decisions that states may make based on program structure and community needs. Questions answered in this FAQ How may states use RSS funding? What employment outcomes should RSS support? Can RSS fund other services not explicitly mentioned in § […]

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As our society becomes more and more digitized, refugee service providers are increasingly expected to support newcomers’ digital literacy in addition to their English language learning. Low English proficiency and limited technology skills feed into each other, making these challenges especially hard to address. This blog post is for resettlement service providers who deliver or […]