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Across the United States, food insecurity is rising, and many low-income families, including refugees, asylees, and other Office of Refugee Resettlement (ORR)-eligible populations, are finding it harder to keep nutritious food on the table. According to the U.S. Department of Agriculture, in 2023, nearly 47 million people, including 7.2 million children, lived in households that…
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This guide summarizes, as of November 2025, the benefits certain humanitarian immigrants may qualify for through the Office of Refugee Resettlement (ORR), including cash and medical assistance, employment services, English language instruction, and other federally funded programs. It outlines available supports for families with children, adults without minor children, older adults, and individuals with disabilities,…
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Webinar Overview ​​Many refugee service providers are mandated reporters—they’re required to report when they know or reasonably believe that a child or vulnerable adult has been abused, neglected, exploited, or abandoned. Yet some service providers may feel uncomfortable or confused about the reporting process. This webinar will cover the basics of mandatory reporting, including what is…
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Refugee Cash Assistance (RCA) Guide This guide outlines key RCA rules, distinguishing which aspects are fixed by federal regulation and which areas allow state-level flexibility. This information is intended as a comprehensive reference for understanding where states can shape their RCA programs and where they must comply with uniform federal requirements.
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Newcomer youth arrive in the U.S. with a variety of experiences, strengths, and resilience but may also face unique risks for abuse, neglect, exploitation, and marginalization. This Child Protection Roundtable Series will explore how service providers, caregivers, and program staff can work together to create safer, more supportive environments for youth. The three-part series will…
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On-Demand Support for Newcomers and Service Providers For Service Providers: The Switchboard Community Support Line (SCSL) The SCSL is a free helpline and email service that connects community partners serving ORR-eligible newcomers (local service providers, community groups, local institutions, etc.) with expert guidance and referrals—live and on demand—so you get answers in minutes, not days.…
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Guidance for resettlement staff on implementing quality data collection via focus group discussions A focus group discussion (FGD) is a data collection method that involves a structured interview with a small group of six to twelve people. A moderator asks respondents both standardized and follow-up questions to collect information about their experiences, feelings, and preferences.…
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Guidance for resettlement staff on quality survey data collection A survey is a data collection method that allows you to systematically gather information from a defined population. This guide walks through five steps to take when planning surveys and provides additional tips and resources that can help you in the process.
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Offers foundational knowledge about who URMs are, their journey to the US, the available programs, and how to support their integration. Intended for anyone who supports URMs, from case managers to educators. Especially helpful for those new to this population. After completing, you will: describe the URM program; identify unique experiences/challenges faced by URMs; recognize…
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Monitoring and evaluation (M&E) and data staff in resettlement organizations are responsible for ensuring that team members submit quality data on a timely basis. Your team members may struggle to prioritize data collection and entry while they work to help clients meet their needs. This tip sheet aims to help you create an organizational culture…
