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This blog post equips service providers with ready-to-use language for responding to newcomers’ common questions about U.S. taxes. Topics covered include filing requirements, income reporting, refunds, payment plans, and how immigration status intersects with tax obligations. You can use these responses as a starting point for client conversations and refer newcomers to tax professionals for…

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This guide outlines key RCA rules, distinguishing which aspects are fixed by federal regulation and which areas allow state-level flexibility. This information is intended as a comprehensive reference for understanding where states can shape their RCA programs and where they must comply with uniform federal requirements. The guide covers critical topics including eligibility time limits,…

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Paying and filing yearly taxes can be a stressful and confusing process, especially as tax law differs based on each person’s location and personal financial situation. This guide introduces service providers to the basics of tax law and tax obligations for newcomer clients.

Does your organization aspire to do research? Going beyond routine program monitoring and evaluation, research is a systematic investigation conducted to contribute to or fill a gap in evidence or knowledge. Impact evaluations are common research projects in refugee resettlement work. Regardless of the motivation, research including impact evaluations can be difficult for an organization…

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This online self-directed course is designed for newcomer service providers who support clients in navigating and filing U.S. income taxes, and newcomers who want to gain knowledge and understanding about U.S. income taxes.

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This guide provides trauma-informed, cross-cultural strategies to support expectant and parenting youth, including those participating in the Unaccompanied Refugee Minor (URM) program. These strategies reflect a strengths-based approach, highlighting youth resilience, cultural assets, and existing skills. Throughout this guide, “youth” refers to individuals under the age of 18. While the focus is primarily on mothers,…

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Securing affordable housing — either to rent or to buy — often involves many steps and eligibility considerations. One important requirement and eligibility factor that plays a major role in the housing market is a person’s individual credit score. This new resource is a beginner’s guide to understanding how an individual’s credit score affects applying…

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While the Internet is an invaluable source of information on health conditions and topics, it is essential to gather information only from accurate, reliable sources. Review the general tips and see page 2 for a list of recommended resources.

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Are you a service provider working with refugees and newcomers who are ambivalent about change? This blog describes how you can transition from traditional “advice giving” to a more transformative client-centered approach through Motivational Interviewing, including practical tools you can start using today. Introduction Like all people, refugees and newcomers can be ambivalent about change,…

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In designing programs to respond to the needs of refugees in the U.S, service providers have the opportunity to improve program processes and take steps towards becoming more data- driven and evidence-based. Data-driven programs are those where data shapes program design and informs decision making during the life of the program. Evidence-based programs are those…