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WHAT WILL THE WEBINAR COVER? Many mental health screening tools are designed and tested with Western patients and clients in mind, and do not take into consideration how mental health problems present or are perceived within varying cultural contexts and communities. To provide truly effective mental health care and service referrals, screening must be conducted…
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Hosted on September 4th, 2025, the training was delivered by Jenna Christie-Tabron, LMSW, MFT, Senior Training Officer, Switchboard and Megan Rafferty, MA, LPC, LAC, Mental Health and Wellness Training Officer, Switchboard. While filled with hope and possibility, resettlement can be an extremely stressful process. Newcomers often face unfamiliar systems, new employment, high living costs, cultural…
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This Settle In video helps newcomers understand emotional health and wellness as they adjust to life in the U.S. It explains what emotional wellness means and how it affects all parts of life, including relationships, work, physical health, and decision-making. The video introduces five ways to support your emotional health, including being mindful, connecting with…
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Moving to a new country is a major life change, and stress is a normal feeling. This Settle In video explains how to manage stress and provides practical tools to help newcomer families build resilience and support their well-being. This video covers: • How to recognize common physical and emotional signs of stress in adults…
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The second in a two-part series, this Settle In video guides newcomers through the next steps of their mental health care. Building on Part one, this video answers two key questions: “How do I find the right support?” and “What should I expect?” This video covers: • How to choose a provider: A guide to…
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The first in a two-part series, this Settle In video helps newcomers understand and access mental health care in the U.S. It explains the different types of support available. This video covers: • Recognizing when adults and children may need support, with common signs like changes in sleep, mood, or social habits. • The different…
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The purpose of this guide is to provide insights and tools for addressing newcomers’ mental health and psychosocial support (MHPSS) needs. Implementing these MHPSS tools and best practices can help newcomer service providers— including caseworkers, social workers, qualified mental health professionals, and other community-based service providers—deliver effective MHPSS services and foster resilience among the newcomers they…
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When screening newcomer clients for depression, anxiety, and post-traumatic stress disorder (PTSD), service providers need mental health screening tools that are simple and easy to use. Below we provide a brief introduction to these tools and links to resources with further information. With appropriate training, referral networks, and organizational support, these tools can be applicable…
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While severe mental illness is rare, caseworkers should be knowledgeable about working with individuals facing these issues. This guide will provide foundational information about mental illness and how the resettlement sector can provide culturally responsive, trauma-informed services to support recovery. Please see the companion guide, Supporting Newcomers with Significant Medical Conditions, for more details about…
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Resettlement providers will benefit from learning more about the operations of the behavioral health system. You will be better equipped to provide effective referrals for clients when they are aware of the available services and roles of behavioral health providers. After completing this course, you will be able to: Explain the meaning of behavioral health…
