Population: Asylees

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For most resettled refugees, the next steps in their immigration process are explained during cultural orientation. But many newcomers may still feel overwhelmed or uncertain about the process. This guide is designed to support refugee service providers—including caseworkers, managers, and others who work closely with Office of Refugee Resettlement (ORR)-eligible individuals—in strengthening their everyday processes […]

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Are you a supervisor or team leader looking for creative ways to support your team through uncertainty? This blog post explores the role of play in the workplace and introduces unconventional, play-based methodologies that research indicates can help strengthen team connection and renew energy during challenging times. Recognizing Team Changes Leaders are tasked with supporting […]

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This study evaluated the feasibility of Family Empowerment (FAME), a preventive multifamily program for asylum seeker families in the Netherlands. FAME aims to reinforce the parent-child relationship, family functioning, and social support. We used an uncontrolled pre-test-post-test design, embedded in a mixed-methods approach. FAME was offered to 46 asylum seeker families, mostly originating from Eritrea, […]

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This course is deisgned to help legal staff at ORR-funded organizations understand the I-730 process for Afghan asylees. The course explains all aspects of the I-730 process, along with samples and job aids that you can download. If you work at an ORR-funded organization and you are either an attorney or an accredited representative, or […]

Everyone starting a job as an employee in the United States completes the Form I-9, a government form that employers use to verify identity and permission to work. This flyer is intended to help asylees and refugees complete the Form I-9 and know their rights in this process. Translations are available in Amharic, Arabic, Armenian,  Burmese, Dari, Farsi, French, […]

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This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on  Thursday, June 15th, 2023 the training was delivered by Lauren Bowden, Technical Advisor of Economic Empowerment at Switchboard. This webinar is geared toward employment specialists, job developers, caseworkers, and other […]

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To do their work effectively, refugee service providers must seek to understand the strengths, needs, cultural norms, preferences, and dynamics of diverse newcomer communities. One way to help gather this essential information is community needs assessments. In this evidence-based guide, you will discover what community needs assessments are and how you can use them to […]

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If you are a refugee service provider new to providing employment services, you may be wondering what to say when you reach out to a potential employer partner for the first time. This tool provides a simple email template and phone script you can modify to fit the needs of your program and clients. 

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This episode features a conversation with Rob Callus and Madina Masumi, two of Switchboard’s training officers. We discuss ways to support newcomer youth in schools, how schools can become welcoming spaces, and share stories of previous obstacles and triumphs while working with newcomer youth.

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This resource, created by Switchboard, provides guidance to service providers assisting newcomers with navigating the U.S. health care system.