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This resource summary summarizes the state of available evidence on anti-bullying programs and strategies for preventing ethnic victimization of refugee, newcomer, and immigrant youth. In addition to the many acculturative stressors that refugee and immigrant youth experience, ethnic bullying can exacerbate distress from resettlement and negatively impact mental health and wellbeing. This evidence summary describes […]

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Hosted on ​​Thursday, April 18, 2024, the training was delivered by Maya Wahrman, MSW, LSW, is a Switchboard Training Officer. Many refugee service providers are mandated reporters—they are required to report when they have a reasonable belief or know that a child or vulnerable adult has been abused, neglected, exploited, or abandoned. Yet some service providers […]

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As a legal representative, establishing a climate of trust and partnership with clients is essential to your effectiveness. This guide, developed by Switchboard in partnership with VECINA, will help you think critically about how to use the first client meeting to start building that foundation. Keep in mind that there is no single way to […]

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Bullying is a pervasive issue in schools, affecting millions of children worldwide. Refugee students, already vulnerable due to displacement and trauma, face heightened risks of bullying. This guide aims to help community-based organizations, school staff, and resettlement agencies recognize bullying, understand why refugee populations are more vulnerable, and provide effective prevention and response strategies.

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This blog post describes a training and technical assistance (TTA) experience with the International Rescue Committee’s (IRC) Sacramento office, in which the Emerging Technology team at Switchboard collaborated with service providers, a local high school, and Afghan newcomer youth. Using design thinking and the co-creative process, they filmed a 360 immersive video to support the […]

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There is strong evidence that therapeutic strategies grounded in cognitive behavioral therapy (CBT) reduce mental health symptoms among unaccompanied refugee minors (URMs). â–ª Three systematic reviews, three scoping reviews, and five suggestive studies highlight the reduction of post-traumatic stress disorder (PTSD) and trauma-related symptoms and other forms of mental health distress when interventions are grounded […]

As refugee housing providers, we understand the challenges newcomers face in finding and retaining stable housing. Navigating maintenance, budgeting for repairs, communicating with landlords, and accessing local resources can all be overwhelming. This guide aims to support both newcomers and their service providers by providing guidance on home maintenance for successful integration.  Note: while the […]

Newcomers may experience multiple issues accessing health care, including transportation, interpretation, competing demands, insurance, and barriers to follow-up care. While these issues are often systemic and rooted in inequities, and there are no perfect solutions, there are several ways service providers can support clients in overcoming barriers and advocating for their health. This guide, created […]

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There is strong evidence that therapeutic strategies grounded in cognitive behavioral therapy (CBT) reduce mental health symptoms among unaccompanied refugee minors (URMs). â–ª Three systematic reviews, three scoping reviews, and five suggestive studies highlight the reduction of post-traumatic stress disorder (PTSD) and trauma-related symptoms and other forms of mental health distress when interventions are grounded […]

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Refugee service providers play important roles in supporting newcomer clients’ safety and wellness. This includes being knowledgeable about mandatory reporting of abuse and neglect of children and vulnerable adults. This information guide explains what mandatory reporting entails—providing guidelines on who is considered a mandated reporter and how to make a mandated report. Because bias, cultural […]