Published By: Office of Refugee Resettlement (ORR)

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In 2008, The Saint Alphonsus Regional Medical Center in Boise, Idaho, launched an interpretation service to ensure services could be delivered to clients in their primary language. To meet this need, Saint Alphonsus began employing interpreters directly through the medical center, hiring individuals as contractors. In 2013, The Saint Alphonsus Medical Group Center for Global […]

In 2013, Jewish Family Services of Western New York (JFSWNY) received a grant from the New York State Health Foundation to begin the Forensic Evaluation Partnership and decrease wait times for clients with scheduled asylum court dates.  Through this grant award JFSWNY partnered with the Human Rights Initiative (HRI) at the University of Buffalo to […]

In 2018, the North Carolina Department of Health and Human Services (NCDHHS) launched a training workshop for county government staff and local refugee resettlement agencies on Refugee Medical Assistance (RMA) Program policies and the integration of federal regulatory requirements with state policies and procedures. The purpose is to improve program compliance and help county and […]

In 2019, Lutheran Social Services of the National Capital Area (LSSNCA) in Hyattsville, MD, launched its Community Interpreter Program to expand its language services capacity, improve staff operations, and reduce administrative costs. LSSNCA recruits, trains, and contracts with former clients to begin working as paid community interpreters for the agency. 

In 2019, the International Rescue Committee (IRC) Northern California Refugee Career Pathways (RCP) Program implemented practices to increase enrollment and outcomes for women. This effort entailed an expansion of the nursing and launch of an early childhood education program. These pathways build upon the formal and informal caregiving and education-related experiences that many of the […]

In 2020, Episcopal Migration Ministries (EMM) launched a training and peer learning program to strengthen capacities of its subrecipients to collect and use data to measure results, guide program improvements, and inform overall decision making. This program delivers training that is practical and accessible for subrecipients and accounts for diversity across subrecipient capacity, characteristics, programming, […]

Catholic Charities Archdiocese of Miami (CCADM) has an Educational Specialist dedicated to helping unaccompanied refugee minor (URM) youth successfully pursue secondary and post-secondary education and employment. CCADM found that URM youth face unique challenges that prevent them from obtaining a high school diploma or engaging in post-secondary education and training opportunities. This position collaborates with […]

In March 2020, the International Institute of Metropolitan St. Louis (IISTL) in Missouri identified the need to provide public health and related COVID-19 information to area refugees in their primary languages. Although some federal resources were available in multiple languages, state and local information was mainly offered in English and Spanish. To address this, IISTL […]

The U.S. Department of Health and Human Services’ Office of Refugee Resettlement (ORR) provides longer-term resettlement and integration services, such as limited cash and medical assistance employment preparation and placement, English language training, and a variety of other services. As a population eligible for ORR services, you and your family can work with resettlement agency […]

Through its network of providers, the Unaccompanied Refugee Minors (URM) Program serves some of the most vulnerable children and youth in the world — those who were fleeing persecution, violence, or abuse, and entered the United States without a parent or custodian. The program provides foster care and other living arrangements, as well as the […]