Office of Refugee Resettlement Refugee Program Physical and Behavioral Health – Collaborative Training Model

In 2018, the North Carolina Department of Health and Human Services (NCDHHS) launched a training workshop for county government staff and local refugee resettlement agencies on Refugee Medical Assistance (RMA) Program policies and the integration of federal regulatory requirements with state policies and procedures. The purpose is to improve program compliance and help county and resettlement agency staff work more effectively together. The workshop reportedly bridged participants’ knowledge gaps related to RMA service administration and the roles each sector plays in serving shared refugee clients.