Resource Topic: Data Quality

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This webinar is presented by Switchboard, a one-stop shop for refugee service providers in the United States. Learn more about Switchboard at www.SwitchboardTA.org. Hosted on October 6, 2023 the training was delivered by Robert Reynoso, Qualitative Data Officer at the International Rescue Committee (IRC) and Adedoyin Celia Ojo, Client Engagement Program Officer at the IRC. […]

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This tool provides guidance for preparing your data for analysis; a process also known as “data cleaning.” It contains a spreadsheet and accompanying instructional document that walk through this process of preparing data for analysis step by step using a sample data set.

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This guide discusses the participation continuum; how to support successful participatory engagement; specific methods and when to use them; and resources for learning more about the power, potential, and practical side of participatory methods.

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Hosted on August 26, 2021, this training was delivered by Floor de Ruijter, Senior Program Officer for M&E, Switchboard; and Lila Suboh, Senior Program Officer for Measurement, IRC. Do you know how to design surveys that are both inclusive and effective? Do you want to build your knowledge of client-responsive monitoring and evaluation (M&E)? This […]

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Switchboard contracted with the Urban Institute for the development of this toolkit.  Data and evidence can play a critical role in program management if those data are designed, collected, and analyzed with programming goals in mind and grounded in the reality of how programs work. As state refugee coordinators (SRCs) manage and coordinate refugee services, […]

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Data-informed decision making is a guiding principle for the Office of Refugee Resettlement (ORR) and the programs it supports. But what is involved in making data-informed decisions and implementing data-driven programs? This info guide explains the importance of data-driven programs, how to set a learning agenda for collecting purposeful data, and how to develop a […]

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A lot of terminology can be associated with monitoring and evaluation, and vocabulary definitions can vary widely. Some terms seem to have overlapping definitions–for instance, in the different ways logic models, theories of change and logical frameworks (logframes) can be defined. You can use this glossary to clear up confusion and be sure you understand […]

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. Transitioning to a new database can be a challenging process! While we know that every organization has staff with differing capacities and system roles, here are some general practices to […]

Watch an animated excerpt of the META Podcast on data quality in refugee case management programs! Learn about common challenges and hear helpful tips for data quality improvement from Abigail Clarke-Sayer and Prospero Herrera of the IRC as well as Jennifer Malloy of the Washington State Office of Refugee and Immigrant Assistance.

Developing and following SOPs can help make data quality assurance part of your culture and routine practices. SOPs can improve your data not just through having a consistent framework for resolving problems that may arise, but also by building staff confidence and dedication to quality data. This document provides sample SOPs in the context of a case […]