Resource Type: Archived Webinar

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You don’t need to be located in the same place as clients to help point them in the direction of useful services, resources, and reminders. Participants will learn from experts about how trusted apps, social media, and other virtual tools are supporting the sharing of accurate information to harder-to-reach communities. Speakers will discuss effective community…

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WHAT WILL THE WEBINAR COVER?  Many mental health screening tools are designed and tested with Western patients and clients in mind, and do not take into consideration how mental health problems present or are perceived within varying cultural contexts and communities. To provide truly effective mental health care and service referrals, screening must be conducted…

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Hosted on September 25, 2025. Webinar DescriptionJob seekers with limited English proficiency (LEP), including those eligible for ORR services, often face systemic barriers to accessing meaningful employment. This webinar provided practical strategies for building strategic employer partnerships, aligning job placements with clients’ skills and goals, and leveraging local resources to strengthen connections between employers and…

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Hosted on September 18, 2025. Across the U.S., many refugee service providers and community organizations are working hard to connect newcomers with essential services. However, these efforts often take place without a clear understanding of what resources are available, where the service gaps exist, or how to create more coordinated support systems. This webinar introduced…

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Hosted on September 17, 2025, the training was delivered by Claire Hopkins, Training Officer, Switchboard & Senior Director, Safety, Health & Education Technical Unit, International Rescue Committee; Beth Farmer, Senior Training Officer, Switchboard; and Jenna Christie-Tabron, Senior Training Officer, Switchboard. Newcomer youth arrive in the U.S. with a variety of experiences, strengths, and resilience but…

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Hosted on September 4th, 2025, the training was delivered by ​​Jenna Christie-Tabron, LMSW, MFT, Senior Training Officer, Switchboard​ and ​​Megan Rafferty, MA, LPC, LAC, Mental Health and Wellness Training Officer, Switchboard. While filled with hope and possibility, resettlement can be an extremely stressful process. Newcomers often face unfamiliar systems, new employment, high living costs, cultural…

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Hosted on August 27th, 2025, the training was delivered by Maria Laura Arabbo, MA, Executive Director, VECINA; Charlotte English, Staff Attorney, Tennessee Justice for Our Neighbors (TNJFON); Ashley DiGiore, MA, DOJ-Accredited Representative, Immigration Legal Services Program Director, Westside Community Center; Alexandra Miller, JD, Senior Advisor, VECINA; and Mamadou Balde, Immigration Legal Service Program Manager, Catholic…

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Hosted on August 20, 2025, the training was delivered by ​​Katie Zanoni, EdD, Senior Learning & Evidence Officer, International Rescue Committee; ​​​Sarah Diner, MA, MPH, Program Officer, Research, Switchboard; ​​Monica Indart, PsyD, Clinical Supervisor, International Rescue Committee​; ​​Myja Maki, LCSW, Program Manager and Clinical Supervisor, International Rescue Committee​; and, ​​Miriam Potocky, MSW, PhD, Researcher, Switchboard.…

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Newcomers face systemic challenges in accessing meaningful employment opportunities, including language barriers, transportation difficulties, and limited professional networks. Partnerships with local employers can help expand clients’ access to vital job opportunities, but establishing these relationships can be challenging. This webinar empowered participants with strategies to identify potential employer partners, understand their unique needs, and communicate…

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Hosted on July 31st, 2025, the training was delivered by Sarah Clarke, MSPH, Executive Director, Society of Refugee Healthcare Providers; Adrien Matadi, Technical Advisor, Society of Refugee Healthcare Providers; Tavia Mirassou-Wolf, MPH, Cultural Navigation Unit Supervisor, Colorado Department of Public Health and Environment; and Charmaine Jackson, RN, CRL. For clients with a preferred language other…