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Refugee and newcomer clients face a wide range of stressors that can contribute to crises before and during their resettlement, yet service providers are not always trained or licensed to respond to mental or physical health crises. This guide shares recommendations for non-clinical service providers to offer health crisis management to clients. Content warning: This…
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WHAT WILL THE WEBINAR COVER? Many mental health screening tools are designed and tested with Western patients and clients in mind, and do not take into consideration how mental health problems present or are perceived within varying cultural contexts and communities. To provide truly effective mental health care and service referrals, screening must be conducted…
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The U.S. refugee resettlement system is evolving rapidly. Shifting policies and new technologies are reshaping how services are delivered, often in ways that directly impact both refugees and the service providers who support them. Yet despite their central role, the voices of service providers are rarely captured systematically. Without their perspective, policymakers and program leaders…
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Hosted on September 4th, 2025, the training was delivered by ​​Jenna Christie-Tabron, LMSW, MFT, Senior Training Officer, Switchboard​ and ​​Megan Rafferty, MA, LPC, LAC, Mental Health and Wellness Training Officer, Switchboard. While filled with hope and possibility, resettlement can be an extremely stressful process. Newcomers often face unfamiliar systems, new employment, high living costs, cultural…
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Hosted on July 9, 2025, the training was delivered byKristen Nilsen, Mentoring Attorney, VECINA; Patty First, Executive Coach, Patty First Coaching, LLC and Chief Strategy & Impact Officer, Raben; Jori McChesney, LHMC, NCC, Psychotherapist, West Seattle Wellness; and, Kathy Purnell, JD, PhD, Director and Managing Attorney of Human/Civil Rights Law Center. Working in a field…
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Very strong evidence suggests that culturally adapted and family-centered substance use programs can be effective in immigrant and minority adolescents. Incorporating some level of cultural adaptation into a substance use program (even just translating materials) is associated with more positive outcomes in minority adolescents than maintaining the original format of a program. Programs that either…
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Hosted on June 18, 2025 the training was delivered by Jasmine Griffin, MA, LPC, Switchboard Training Officer and ​​Ashley LeBlanc, MSW, LCSW​, Technical Advisor for Mental Health and Psychosocial Support at the IRC. ​​ Resettlement service providers may encounter clients who exhibit suicidal ideation and/or have attempted suicide. This webinar is designed to equip service…
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This Settle In video helps newcomers understand emotional health and wellness as they adjust to life in the U.S. It explains what emotional wellness means and how it affects all parts of life, including relationships, work, physical health, and decision-making. The video introduces five ways to support your emotional health, including being mindful, connecting with…
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Moving to a new country is a major life change, and stress is a normal feeling. This Settle In video explains how to manage stress and provides practical tools to help newcomer families build resilience and support their well-being. This video covers: • How to recognize common physical and emotional signs of stress in adults…
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The second in a two-part series, this Settle In video guides newcomers through the next steps of their mental health care. Building on Part one, this video answers two key questions: “How do I find the right support?” and “What should I expect?” This video covers: • How to choose a provider: A guide to…
