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Helping newcomer clients navigate health care, including health care bills, is an essential and challenging task for many caseworkers. This blog post covers two ways you can help your clients with health care bills: preventing unnecessary bills from being sent and guiding them through the steps to take after a bill comes. Key Points Make […]
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Helping newcomer clients navigate the U.S. health care system is both practical and important. This blog breaks down the five types of care, offers guidance on when to direct clients to each one, and includes client-facing resources to help newcomers orient themselves. For refugees and other newcomers, the U.S. health care system may look different […]
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While the Internet is an invaluable source of information on health conditions and topics, it is essential to gather information only from accurate, reliable sources. Review the general tips and see page 2 for a list of recommended resources.
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Households may experience food insecurity when access to food is limited, inadequate, or unsafe. Food insecurity affects many families across the United States, including immigrant and refugee households. Collecting reliable data helps community organizations: Understand the needs of the families they serve Design better programs and services Strengthen funding applications Advance advocacy efforts Compare their […]
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Immunizations (also called vaccinations) can help keep communities safe and healthy, especially with the changing of seasons. As we move into the winter months, respiratory illnesses like flu, COVID-19, RSV, and pneumonia become more common. The following blog post contains answers to six questions on common illnesses and vaccines for this time of year. As […]
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Across the United States, food insecurity is rising, and many low-income families, including refugees, asylees, and other Office of Refugee Resettlement (ORR)-eligible populations, are finding it harder to keep nutritious food on the table. According to the U.S. Department of Agriculture, in 2023, nearly 47 million people, including 7.2 million children, lived in households that […]
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The U.S. healthcare system relies heavily on medical insurance to mitigate often prohibitive costs. Knowing where to go for immediate care can save time and unnecessary expenses. This Settle In video guides newcomers through securing coverage and explains when to use specific medical facilities for illness or injury. In this video, newcomers will learn: • […]
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Refugee and newcomer clients face a wide range of stressors that can contribute to crises before and during their resettlement, yet service providers are not always trained or licensed to respond to mental or physical health crises. This guide shares recommendations for non-clinical service providers to offer health crisis management to clients. Content warning: This […]
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The Society of Refugee Healthcare Providers organizes the International Refugee & Migration Health Conference (IRMHC), which is the largest refugee health conference globally. Annually, IRMHC brings together health care professionals, resettlement and service providers, researchers, community members, students, policy makers, and public health professionals. The 2025 IRMHC was hosted in Halifax, Nova Scotia, Canada, and […]
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Writing Health Case Notes: Recommendations for Service Providers This information guide, created by Switchboard in partnership with the Society of Refugee Healthcare Providers, builds on Switchboard’s guide Creating High-Quality Case Management Documentation. You will learn the difference between health case notes and case management notes, the elements of a health case note, and storage and […]
