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Many of us don’t think about how we might communicate out our project data until the reporting stage, when we are required to look back on data and summarize it for a reader. Or conversely, given the vast extent of data many projects collect, we might be tempted to flood our communications materials with facts and figures.

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World Refugee Day may have passed, but now is the time to continue the conversation! Switchboard’s resource library hosts a wide range of community engagement resources, including new materials developed by Switchboard on community resource mapping and leveraging community feedback. If you’d like customized support on community engagement, consider submitting a technical assistance request to […]

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As colleagues working across the resettlement community, we all bring a wealth of expertise to our work. But whether we work for states, resettlement agencies or other organizations, it’s not always easy for us to learn from one another. To help meet this need, Switchboard is excited to launch our first interagency community of practice […]

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Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which hosts over 400 downloadable and multimedia files! Here is a round-up to help you get started: Maintaining the Caseworker-Client Relationship Introduction to Case Management Project Strengthening Organizations Assisting Refugees (SOAR), […]

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Welcome to the Switchboard blog! For our first post, we thought we’d share how our team came up with the name Switchboard. You may have heard our program previously referred to as the Refugee Technical Assistance Program, or RTAP. We knew we needed a name that was more memorable and readily identifiable. Here is the […]

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. Transitioning to a new database can be a challenging process! While we know that every organization has staff with differing capacities and system roles, here are some general practices to […]

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. Looking for more data on humanitarian immigrant populations? Check out the Migration Policy Institute (MPI) Data Hub’s Humanitarian Protection Statistics, where you can find interactive maps and databases. The map pictured […]

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. Going beyond the data on refugee migration flows we spotlighted last time, you may be interested in more specific data related to global migration patterns, themes and topics. The International Organization […]

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. Interested in data on refugee population flows from countries of origin to countries of first asylum or countries of resettlement? The UNHCR Resettlement Data Finder allows you to explore UNHCR’s resettlement data […]

This blog post was written by the Monitoring and Evaluation Technical Assistance (META) Project and is included as an archived post on the Switchboard blog. If you’re a refugee employment specialist, you’re probably tracking your clients’ income. But of all the data you could collect, why measure this? And how exactly should you do it? […]