A Resource List for Social Work Month

Did you know March is National Professional Social Work Month? There are many great social work and casework resources in the Switchboard Resource Library, which hosts over 400 downloadable and multimedia files! Here is a round-up to help you get started:

Maintaining the Caseworker-Client Relationship

  • Introduction to Case Management
    Project Strengthening Organizations Assisting Refugees (SOAR), 2006
    This 3-page tip sheet reviews the basics of case management, including intake and assessment, goal development, intervention, monitoring and re-assessment, and termination.
  • Boundaries in the Electronic Age
    Center for Victims of Torture National Capacity Building Project, January 2019
    This webinar examined ethical and professional practice issues related to electronic methods of communication, including use of internet searches on clients, communication via texting, the use of blogs and help sites, and friending on social media sites. It also covered topics that may require the development of program policies and/or standards.

Improving Your Case Notes

  • How to Ensure Data Quality in Case Management: 4 Practical Strategies
    Monitoring and Evaluation Technical Assistance (META) Project, November 2016
    In this webinar, data experts from the IRC and Church World Service discussed why data quality is so important, demonstrated time-saving tips and tricks in Excel, and shared the real-world implications of quality data.
  • The 5 C’s of Good Case Notes
    Project SOAR, 2011
    This tip sheet reviews the “Five C’s” of good case notes: comprehensive, chronological, consistent, confidential and demonstrating case management.

Helping Clients Overcome Barriers

  • Enhancing Child Care for Refugee Self-Sufficiency: A Training Resource and Toolkit
    Bridging Refugee Youth and Children’s Services (BRYCS), 2006
    This resource contains information, reference materials, and sample training modules for employment specialists and case managers. It is designed to help agencies increase their capacity to serve refugee clients and provide them with a spectrum of child care options.

Working with Special Populations

  • An Outline of a Best Practice Model for Working with Survivors of Torture
    Center for Victims of Torture National Capacity Building Project, September 2017
    This webinar introduced the culturally appropriate and evidence-based way that complex care approaches can be adapted to the unique healthcare problems of torture survivors. The webinar defined “complex care” and presented a model that encompasses five domains: the trauma story, biomedical, psychological, social, and spiritual. An interactive e-consultation followed.

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