Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.Â
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Data and evidence are useful tools when planning interventions to support refugee and newcomer clients. This information can help set you up for success by supporting informed decisions about how to allocate limited resources. Without a clear understanding of how these concepts differ and where they fit into the project design cycle, however, the process […]
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Resettlement organizations often invest substantial time and effort into data collection. Whether the data you collect is required by a funder or simply of interest to your team, you can maximize its value by analyzing it and crafting effective stories from it for a variety of audiences. Rather than providing in-depth descriptions of analysis methods, […]
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Are you a service provider looking to help your newcomer clients build lasting financial security? This post offers practical, field-tested strategies for building credit, promoting savings, and supporting asset development, that are ready for use in your programming today. For refugee and immigrant service providers, the first 90 days of resettlement are often consumed by […]
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 Hosted on September 17, 2026, the training was delivered by Krysti Nellermoe, Senior Program Officer for Emerging Technologies and Digital Literacy, Switchboard; and Kimberly Inez Mays, Senior Program Officer for Digital Platforms and AI, Switchboard. Resettlement service providers are navigating a new kind of challenge: how to integrate artificial intelligence (AI) tools into their […]
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 Hosted on September 16, 2026, the training was delivered by Kristen Allen, Training Officer, Switchboard; and Ana Maria Teixeira, Director of Initial Resettlement, International Rescue Committee. At the beginning of 2026, resettlement for newly arriving refugees and other eligible populations underwent a significant change with the launch of the Program of Initial Resettlement (PIR). […]
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Trauma-focused evidence-based interventions (EBIs) can support healing for children and families who have experienced forced displacement. Most EBIs, however, weren’t designed with newcomer communities in mind. Adapting an EBI to the community you serve helps you reach target outcomes, build trust, and extend care to people that services often miss. Whether you’re a practitioner, a […]