Switchboard Tool Safety During Client Visits Checklist

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Safety During Client Home Visits Checklist

Accidents and incidents may occur when staff are out of the office, particularly if safety is not kept front-of-mind. This includes cases where staff are familiar with the environment and let their guard down.

This checklist is designed to help you prepare for client home visits through steps like planning ahead, checking in with your supervisor and a buddy, and remaining alert while alone in a client’s home. It can be used by staff/volunteers to promote staff safety prior to each home visit.

This checklist is a basic tool to help staff stay informed and aware. Note that it does not give guidance on what to do in case of an emergency or security threat. Be sure you are aware of your organization’s safety and security protocols, including how to contact emergency services or other support if needed.

This checklist does not include guidance related to COVID-19. For information on conducting home visits during COVID-19, please see  Practice Guidelines for Reopening Social Work Practices from the National Association of Social Workers.