Switchboard Info Guide Promoting Organization Resilience

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Preventing Occupational Hazards by Promoting Organizational Resilience

Burnout, secondary traumatic stress, vicarious trauma, and compassion fatigue are all considered occupational hazards. These effects can result directly from working in certain professions, such as refugee service provision. The internal culture and environment of an organization can increase a staff person’s vulnerability to these occupational hazards, or these can enhance organizational resilience. This guide provides recommendations for supervisors and leaders to promote resilience within their organizations and reduce occupational hazards among their team members, along with a case study and additional resources.