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This toolkit offers a comprehensive, client-centered framework for caseworkers, supervisors, and managers providing case management services to individuals and families affected by conflict, persecution, violence, environmental disasters, and human rights violations. Given the varied and evolving demographics of those served, case management must be flexible and responsive to unique needs.Â
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Community health is stronger when all members are included, but refugee and newcomer families often face invisible barriers to care. This guide, created by Switchboard and the Society of Refugee Healthcare Providers, invites both service providers and community organizations to be part of collaborative, local solutions that leverage resources beyond the traditional health care system.…
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This document was developed in response to thoughtful questions submitted during the public webinar Family Violence: Core Concepts for Newcomer-Serving Organizations hosted on July 16, 2025. While we were not able to answer all the questions live, we hope the responses below provide helpful guidance and clarity as you support clients who may be experiencing…
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This guide, published by World Education Services, provides resources and guidance to internationally trained immigrants seeking to use their education in the field of allied health in the United States. It explores career pathways related to allied health, as well as alternative careers that may not require a license. Features include: Strategies for achieving career…
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This guide is designed to help clients with international training explore career pathways related to the field of nursing, as well as alternative careers that use related skills but may not require a license.
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This article highlights examples of and data on the economic impact of housing stability on local communities, reflects on current success, and looks ahead to future opportunities.
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This info guide provides strategies to encourage newcomer youth and families to participate in programs and services. These strategies can be applied in both mandatory programs (e.g., school attendance, foster care requirements) and voluntary programs (e.g., after-school activities, recreational programs). This guide is especially relevant to support youth participating in the Unaccompanied Refugee Minor (URM)…
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This guide reviews the basics of family violence within refugee and newcomer families, including core concepts for survivor-centered service provision.
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Addressing bullying is a critical component of ensuring a child’s safety and well-being. It is essential to have ongoing discussions with both the child and their caregiver to reinforce awareness, encourage open communication, and provide guidance on how to handle such situations effectively. Below is a structured script designed to facilitate these conversations, helping caseworkers…
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Newcomers face unique risks and vulnerabilities due to their experiences of forced displacement, exposure to potentially traumatic experiences, and the complex stressors of resettlement. Safety planning can be a necessary or helpful intervention to maintain newcomers’ overall safety and wellness. This short guide provides an overview of safety plans and the safety planning process to…
