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There is an increasing interest from scholars and practitioners in understanding how non-profit organizations can design and implement human resources (HR) practices to enhance desirable volunteer attitudes and behaviors. This paper presents a comprehensive overview of existing studies on the relationship between HR practices and volunteering outcomes. We use the ability-motivation-opportunity model as a guiding…

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Volunteers represent a global workforce equivalent to 61 million full-time workers. A significant decline in volunteering has highlighted the urgency to better understand and address turnover amongst volunteers. To address this, we conducted a systematic review and meta-analysis of turnover amongst volunteers. We also examined whether staying or leaving has different predictors. The meta-analysis integrated…

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This systematic literature review explores the critical role of leadership in influencing volunteer retention and intent to remain within Nonprofit Organizations (NPOs). Despite the essential contribution of volunteers to the sustainability of NPOs, research on how leadership influences these dynamics remains poor. This review aims to fill this gap by identifying the main appro aches…

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This chapter elaborates the essential components of the volunteer program and offers suggestions for increasing their effectiveness. Two caveats with respect to coverage are in order. First, one might reasonably add risk management for volunteers and volunteer programs to the listing above, since it has become a concern to many host organizations. Second, the chapter…

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Volunteering research has long focused on the characteristics of volunteers and their motivations to highlight what drives them to dedicate their free time to good causes. More recently, researchers have turned their attention toward exploring the management practices that nonprofit organizations can implement to promote volunteers’ motivations and thereby improve their attitudes and performance. Our…

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Given many nonprofit service organisations rely on volunteers to provide valued services to their communities, examining the factors that impact the retention and recruitment of volunteers is of central importance for the success and longevity of many community-based services. Psychological ownership is a phenomenon whereby objects that are not physically or legally possessed can be…

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Despite the relative scarcity of studies on the impact of leadership styles on satisfaction and commitment of volunteers within non-profit organizations, this relationship plays a crucial role in fostering sustained volunteerism and volunteers’ well-being. A questionnaire was administered to more than 200 volunteers involved in delivering social services in non-profit organizations from Central and Northern…

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Volunteer organizations operate in a challenging environment and their management practices toward volunteers have become increasingly influenced by the private sector. This case study explores the impact of brand heritage on the experience of volunteering in such managed environments. We use data from the U.K. Scouts to show that brand heritage has a positive bearing…

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Retaining productive volunteers is an essential issue nonprofit organizations face, as volunteers help extend nonprofits’ services to their target populations. The current study examined two facets of communication, perception of voice (i.e., upward communication) and satisfaction with communication (i.e., downward communication), as well as training, as important volunteer management practices with respect to facilitating volunteer…

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This study reviews the literature available on contents, form, and effectiveness of group-based programs for combined financial education and counseling aimed specifically at populations at risk for financial difficulties. Despite the widespread application of these programs, relatively little is known about their effectiveness. In general, evidence points to positive effects of several programs on knowledge,…