Population: LGBTQI+ Clients

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This  course, developed by AMSSA, provides an in-depth exploration of critical issues faced by LGBTQ2I+ newcomers. Learners will understand the unique issues LGBTQ newcomers face and gain insight on promising practices for serving this community.

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Refugees and newcomers are survivors of violence, persecution, and other complex situations that arise before and during resettlement. Refugee and newcomer clients may, at times, be exposed to sexual and gender-based violence. This blog post shares service provider resources on these topics, which can be used for adult and youth clients. For resources on protection […]

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Welcome to the Switchboard Podcast. Switchboard is a one-stop resource hub for refugee service providers in the United States, funded by the Office of Refugee Resettlement. We provide resources, training, communities of practice, and programmatic assistance for programs funded by the ORR. This episode features a conversation with Carissa Chantiles and Abby Davies from InReach. […]

The practice guide provides legal background, practical tips, and hypothetical exercises for legal practitioners assisting families in humanitarian and family reunification immigration pathways.

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Through individual interviews and analysis of quantitative survey data, this report examines what social and legal services are available in the six selected cities; the approaches taken by service providers in working with lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) immigrants; and the barriers LGBTQ immigrants face in accessing these services. In response to the […]

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This guide includes information on understanding sexual orientation and gender identity, creating a safe space for lesbian, gay, bisexual, transgender, queer/questioning, and intersex (LGBTQI)+ participants, community integration, and on providing direct services, legal services, and mental health services to LGBTQI+ clients. By acknowledging the unique circumstances under which LGBTQI+ refugees arrive and considering how their […]

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As yet, there are no published outcome evaluations of programs or practices specifically for LGBTQ refugees. Existing best practice recommendations are based on stakeholder consensus. Three separate stakeholder consensus reports all yield similar recommendations for addressing the unique needs of this population. All recommendations revolve around creating a “safe space” through specific practices.   Evidence […]

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UNHCR, the UN Refugee Agency: This Discussion Paper on LGBTIQ+ persons in forced displacement was prepared ahead of the 2021 Global Roundtable on Protection and Solutions for LGBTIQ+ people in displacement and sets forth the conceptual framework for UNHCR’s ongoing work on protection and solutions for LGBTIQ+ persons in forced displacement.

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In recognition of Pride, Switchboard has compiled this resource round-up. It includes materials designed for organizations and case managers serving LGBTQ+ clients, including how to create welcoming environments, ensure use of inclusive language, and address the unique needs of this population.

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This study examined a Smart Policing Initiative (SPI) addressing robberies in a Guatemalan community in a Florida community. The centerpiece of the SPI involved the hiring of a community liaison and the re-assignment of a dedicated robbery detective to the target area. The community liaison served as a community advocate and as an intermediary between […]