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This blog post describes a training and technical assistance (TTA) experience with the International Rescue Committee’s (IRC) Sacramento office, in which the Emerging Technology team at Switchboard collaborated with service providers, a local high school, and Afghan newcomer youth. Using design thinking and the co-creative process, they filmed a 360 immersive video to support the […]
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Switchboard’s Emerging Technology team provides training and technical assistance (TTA) on the integration of emerging technologies into resettlement programming, with a current focus on virtual reality (VR). Co-creation is at the heart of this exciting new TTA area. This blog post describes how service providers can use design thinking and the co-creative process through technology […]
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Digital Inclusion is a new focus area for Switchboard, with a new team! Freschta Naseri, Digital Inclusion Coordinator, brings over 5 years’ experience in resettlement services and comes to the team from the IRC Dallas office. Julie Heller, Digital Inclusion Manager, brings over 25 years’ experience in media and education and comes to the team […]
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Switchboard has compiled a list of mobile apps to support refugee service providers in navigating challenges of interpretation, translation, and resource-sharing in linguistically and culturally supportive ways.
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HIAS and HIAS Pennsylvania have created a series of digital literacy videos for newcomer families. Each video series includes 16 short videos, covering topics such as digital safety and scams, preventing viruses and malware, secure Wi-Fi networks, online learning opportunities, online translation and interpretation, identifying misinformation, monitoring children’s online activity, work readiness and job applications, […]
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This video series includes 11 short videos in seven languages, covering topics such as how to navigate Chromebook settings, use the keyboard and trackpad, how to conduct Google searches, use Gmail, find Chromebook apps, changing the computer language, and more.
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Hosted on April 15, 2020, this webinar was presented by Jamie Bussey, Deputy Director, Cultural Orientation Resource Exchange (CORE); Sumita Chandrasekhar, Program Officer for Instructional Technology & Design at the IRC; and Kristy Gladfelter, Senior Director for Research, Analysis, and Learning at the IRC. Designing effective virtual trainings and meetings can be a challenge. We’ve […]
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This document, developed by HIAS, uses screenshots to describe how to use Zoom and WhatsApp. It is translated into Arabic, Farsi, Russian, Spanish, Swahili, Ukrainian, and Urdu.
