Hosted on September 18, 2025.
Across the U.S., many refugee service providers and community organizations are working hard to connect newcomers with essential services. However, these efforts often take place without a clear understanding of what resources are available, where the service gaps exist, or how to create more coordinated support systems. This webinar introduced community resource mapping as an effective tool to address this challenge. Through a step-by-step walkthrough of the mapping process—including setting objectives, engaging partners, gathering data, analyzing findings, and sharing results—participants gained practical strategies to apply in their own communities.
By the end of this webinar, you will be able to:
Define community resource mapping and its purpose and identify real-world examples relevant to newcomer support;
Explain four core ways community resource mapping supports newcomer integration, strengthens partnerships, and enhances access to services; and
Apply key tools and methods to effectively implement the six stages of community resource mapping.
Webinar Facilitator
Parker Newburn, MBA, MJA, Program Officer, Switchboard Community Support Line
Parker has built his career at the intersection of refugee resettlement and community-driven support, helping build local capacity to welcome and assist forcibly displaced people throughout the nation. He currently serves as Program Officer for the Switchboard Community Support Line, leading a national team that provides technical assistance to community groups and service providers supporting ORR-eligible newcomers. Parker has helped launch and grow innovative initiatives at organizations like Integrated Refugee and Immigrant Services (IRIS) and Home for Refugees USA, equipping communities with the tools and partnerships needed to lead local resettlement efforts. He holds a Master’s in Justice & Advocacy from Fuller Seminary and an MBA from Northwest University.
