In resettlement work, when staff time and capacity are limited, data-related tasks can sometimes feel much less important than delivering services to clients. Staff in charge of data entry may feel overwhelmed by other responsibilities or feel a duty to prioritize client-facing work. On the other hand, staff in charge of managing data quality may need to give their peers constructive feedback or implement new data processes, and may struggle to do this in light of the challenges their teammates face. This guide shares tips and talking points for monitoring and evaluation (M&E) staff to help gain colleagues’ buy-in for data collection and entry, while remaining responsive and respectful.
