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The SMART criteria are well-accepted in the field of monitoring and evaluation as criteria for assessing the quality of project indicators (the variables that are tracked to measure changes or achievements in connection with an intervention). That said, the letters of the acronym have been defined in different ways. Common terms used when explaining the…
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State and Local Data Resources for Planning Refugee Services and Consultations Purpose of This Document This tool serves three main goals: 1. It demonstrates how data-sharing can strengthen connections between newcomer-serving organizations, agencies, and local systems, ultimately building stronger partnerships and improving outcomes for newcomers. 2. It equips service providers, local government agencies, and community-based…
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Federal Data Resources for Planning Refugee Services and Consultations Purpose of This Document 1. To highlight how effective data-sharing can strengthen connections and coordination between newcomer-serving organizations and agencies, build stronger partnerships across local systems, and ultimately improve successful outcomes for newcomers. 2. To help service providers, local government agencies, and other community-based newcomer services…
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This checklist accompanies this toolkit: Trauma-Informed Survey Toolkit (TIST). Surveys are powerful tools for collecting data, shaping programs, informing policies, and improving services. But if designed or implemented without care, surveys can also replicate harm—particularly for individuals and communities who have experienced trauma. This toolkit provides practical guidance for practitioners and researchers who want to…
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Who should use this checklist? This checklist is intended for refugee service providers who are involved in collecting, using, and managing data for reporting and compliance. They may be monitoring and evaluation (M&E) staff, direct service providers, or others, depending on the structure of their organization. The checklist can be used by an individual or…
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The workload capacity calculator helps staff, program leads, and agencies evaluate how staff time is allocated to help determine what a sustainable workload might look like.
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This template provides a professional and customizable format for service providers referring clients to external organizations or programs. It emphasizes the importance of securing client consent and a signed Release of Information (ROI) form before proceeding. The letter includes sections to personalize details about the client’s situation, the nature of services being requested, and contact…
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This safety plan template can be used when working with clients expressing thoughts about death or suicide. It is appropriate for clients who are thinking about suicide but have no immediate plan or intent to do so; these clients are able to use coping strategies and their support system to remain safe on their own.…
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This template can be adapted for use when working with clients experiencing or at risk of family violence. Family violence can include both domestic violence (a pattern of abusive behaviors within a household between people such as spouses, partners, family members, or cohabitants) and intimate partner violence (abuse or aggression in a romantic relationship between…
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This template is for managing low-risk situations such as clients reporting difficult or overwhelming emotions, a history of substance use, chronic health conditions, or other unsafe situations that are unlikely to result in significant harm to clients or communities. This safety plan template is appropriate for clients who are low risk but may still benefit…
