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Are you working with newcomers and curious about evidence-based practices to support your clients, but you have limited time? Did you know that generative artificial intelligence (GenAI) can help you begin the research needed to help identify evidence-based interventions more efficiently. This blog walks you through how to use generative AI responsibly to support research…
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Immunizations (also called vaccinations) can help keep communities safe and healthy, especially with the changing of seasons. As we move into the winter months, respiratory illnesses like flu, COVID-19, RSV, and pneumonia become more common. The following blog post contains answers to six questions on common illnesses and vaccines for this time of year. As…
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Resettlement service providers carry an extraordinary responsibility in supporting refugees and newcomers through trauma, uncertainty, and major life transitions. While the work is demanding in any context, today’s shifting environment adds another layer of complexity as policies and public conversations around immigration continue to evolve. Amid these challenges, providers remain steadfast in their commitment to…
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Collecting high-quality data is essential in refugee service work, whether for client needs assessments, program evaluations, or organizational learning. But sometimes even well-intentioned surveys can unintentionally create stress, reduce trust, or compromise the accuracy of the data collected. Switchboard’s Trauma-Informed Survey Toolkit (TIST) was developed to help service providers design surveys that are safe, respectful,…
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This blog post explores organizational risk management for ethnic community-based organizations (ECBOs), focusing on two critical areas: regulatory compliance and nonprofit insurance. It outlines federal, state, and local filing requirements to keep your organization in good standing, explains essential insurance coverage types, and provides practical tips informed by ECBO leaders in Switchboard’s community of practice.…
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Are you a newcomer service provider navigating staff transitions, shifting roles, or gaps in institutional knowledge? This blog post is for you! This post describes practical strategies for capturing knowledge, and sustaining teams during seasons of change and provides hopeful guidance for meeting the moment with resilience. Recognizing What’s Lost and What Can Be…
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Across the United States, food insecurity is rising, and many low-income families, including refugees, asylees, and other Office of Refugee Resettlement (ORR)-eligible populations, are finding it harder to keep nutritious food on the table. According to the U.S. Department of Agriculture, in 2023, nearly 47 million people, including 7.2 million children, lived in households that…
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On September 18, 2025, U.S. Citizenship and Immigration Services (USCIS) published a Federal Register Notice announcing implementation of the 2025 Naturalization Civics Test. Starting on October 20, 2025, the test will consist of 20 questions chosen from a pool of 128 rather than 10 questions from a pool of 100 in the 2008 version. Passing…
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The Society of Refugee Healthcare Providers organizes the International Refugee & Migration Health Conference (IRMHC), which is the largest refugee health conference globally. Annually, IRMHC brings together health care professionals, resettlement and service providers, researchers, community members, students, policy makers, and public health professionals. The 2025 IRMHC was hosted in Halifax, Nova Scotia, Canada, and…
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Mental health services in the United States can be challenging to access and navigate for many individuals. For refugees and newcomers, these challenges are often compounded by additional barriers related to language, stigma, and the stressors of displacement and resettlement. While there are no easy one-size-fits-all solutions, there are meaningful ways you can support clients…
