Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.Â
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This trauma-informed blog post provides practical strategies for service providers supporting forcibly displaced clients through program disruptions, emphasizing safety, transparency, collaboration, and respect for clients’ varied backgrounds and experiences. It outlines specific approaches for managing transitions—from preparing clients in advance to ensuring continuity of care—while acknowledging the emotional toll on both clients and staff. This…
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This template provides a professional and customizable format for service providers referring clients to external organizations or programs. It emphasizes the importance of securing client consent and a signed Release of Information (ROI) form before proceeding. The letter includes sections to personalize details about the client’s situation, the nature of services being requested, and contact…
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Hosted on Mat 15th, 2025 the training was delivered by ​​Rob Callus, Training Officer for Community Integration, Switchboard and Teddy Spelman, Program Officer of Tutoring & Instruction, IRC. Refugee and newcomer students are more likely to be bullied and may not understand how to effectively manage these situations, which could lead to further feelings of…
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Hosted on May 14, 2025 the training was delivered by Caroline Dilts, LICSW; Rochelle Frounfelker, ScD; and, Farhad Sharifi, MSW. Conducting research with newcomer populations presents unique challenges for both researchers and service providers—particularly when addressing the risk of harm such as suicide, intimate partner violence (IPV), and mental health crises, especially during stressful events…
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The Going to Mira Loma High School Virtual Reality 360 experience immerses learners in, and orients them to, a typical U.S. high school experience. Presented in English, Pashto, and Dari! Benefits of using VR with newcomers and instructions included!
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The Using Ride-Share Services 360 VR experience immerses learners in how to use ride-share services to access vital community resources, such as a clinic visit. Benefits of using VR with newcomers and instructions included!