Switchboard Webinar Transcript Leveraging Feedback in Community Engagement

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Leveraging Feedback in Community Engagement

This webinar was facilitated by Brianne Casey, Consultant, Community Development and Refugee Resettlement.

By the end of this 60-minute session, you will be able to:

  • Apply relevant community engagement frameworks to your work;
  • Identify effective strategies for utilizing community feedback; and
  • Implement one or more feedback tool(s) to strengthen your community engagement goals.


Navigate this webinar with the timestamps listed below: 
0:00 – Introduction to Switchboard
1:53 – Introduction to Speakers and Objectives
6:45 – Community Engagement Frameworks
21:38 – Working Group: Community Consultations
37:39 – Annual Volunteer Survey
49:35 – Community Concerns and Confirmations: Staff Training
55:45 – Recommended Resources and Questions