This tip sheet provides guidance on mitigating conflict with clients as part of case management. This resource is designed for ethnic community-based organizations (ECBOs).
“I Was Already Burned Out, and Now This…” Strategies for Staff and Supervisors to Mitigate Burnout, Vicarious Trauma, and Other Occupational Hazards
Meeting the Moment: Sustaining Your Team Through Staff Transitions
Tips for Overcoming Three Common Challenges to Health Care: Transportation, Interpretation, and Competing Demands