Hosted on July 31st, 2025, the training was delivered by Sarah Clarke, MSPH, Executive Director, Society of Refugee Healthcare Providers; Adrien Matadi, Technical Advisor, Society of Refugee Healthcare Providers; Tavia Mirassou-Wolf, MPH, Cultural Navigation Unit Supervisor, Colorado Department of Public Health and Environment; and Charmaine Jackson, RN, CRL.
For clients with a preferred language other than English (PLOE), language is often a significant barrier to receiving quality health care. Health care access and delivery, as well as health outcomes, can be negatively impacted. This webinar will explore how organizations in three locations in the U.S. leverage community health workers (CHWs) and patient navigators to support PLOE communities in accessing health care. Each presenter will highlight a unique model, including strategies and approaches that are responsive to client needs, connections to public health initiatives, and bridging community gaps. Participants will have the opportunity to apply their learning and grapple with authentic case studies to reflect on how similar approaches could work in their own settings.
By the end of this webinar, you will be able to:
-Identify five key barriers to health care access experienced by PLOE communities
-Compare three care navigation models to select the best approach to addressing challenges in your own work
-Apply real-world strategies to your work with PLOE communities to help overcome health care access barriers
